At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
The Network Engineer engages with customers around the globe on new installs, provides incident management to troubleshoot problems, and recommends and implements improvements in our network environment. Network Engineers also lead in the evaluation, installation, and support of network communications equipment, including switches, routers, firewalls, and application delivery controllers/load balancers. In addition, the Network Engineer is responsible for testing and evaluating network systems to troubleshoot problems and recommend and implement improvements in our network environment. The Network Engineer manages and coordinates carrier maintenance.
Responsibilities:
● Configure, install, support and maintain customer infrastructure (20%)
● Support, and maintain the network hardware and software infrastructure, including routers, firewalls, switches and load balancers. (20%)
● Identify, analyze, and resolve faults ranging from major network outages to customer escalations. (20%)
● Routine preventative measures such as network monitoring, security, upgrades and maintenance. (20%)
● Create and maintain comprehensive documentation for all implemented networks.
● Email, DNS, DHCP and network monitoring such as fault reporting, traffic analysis and data collection with SNMP.
● Participate in 24/7 department on-call rotation, with some after hours and weekend work expected.
Key Skills, Requirements and Competencies:
● Bachelor's degree (or equivalent) in computer science/other technical field or five to ten (5-10) years of experience in lieu of degree - required
● Minimum of five (5) years of work experience in a mixed vendor 'mission critical' environment –with customer support experience preferred and track record of delivering complex projects with little supervision - required
● Network technologies and protocols including HSRP, VLANs, Spanning Tree, VPN’s, MPLS, BGP, IS-IS and OSPF
● Network monitoring technologies and SNMP management (Nagios, Cacti, Observium, Syslog, Solarwinds etc.)
● CCNA, CCNP or equivalent certifications preferred
● Complex carrier/datacenter network environment
● A thorough working knowledge of TCP/IP protocols, Access Control Lists, IP
Addressing/Subnetting, and LAN technologies
● Network technologies and protocols including HSRP, VLANs, Spanning Tree, VPN’s, MPLS, BGP, IS-IS and OSPF
● Network monitoring technologies and SNMP management (Nagios, Syslog, Solarwinds etc.)
● VMware, Windows, and Linux
Skills Required
- Bachelor's degree in computer science or equivalent experience (5-10 years in lieu of degree)
- Minimum of five years' experience in a mixed-vendor, mission-critical network environment
- Working knowledge and experience with routing and switching protocols: HSRP, VLANs, Spanning Tree, MPLS, BGP, IS-IS, OSPF
- Experience with VPN technologies and network security (ACLs, TCP/IP, IP addressing/subnetting)
- Experience with network monitoring and SNMP management (Nagios, Cacti, Observium, Syslog, SolarWinds)
- Experience in complex carrier/datacenter network environments and carrier maintenance coordination
- Experience with infrastructure components: switches, routers, firewalls, application delivery controllers/load balancers
- Experience with VMware, Windows, and Linux
- Participation in 24/7 on-call rotation with after-hours and weekend work
- Customer support experience and track record delivering complex projects with minimal supervision
- CCNA, CCNP or equivalent certifications
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
-
Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
-
Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
-
Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
Gallery
