Associate National Clinical Launch & Product Specialist - East

Reposted 23 Days Ago
Be an Early Applicant
5 Locations
In-Office
78K-168K Annually
Mid level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Field-based clinical specialist responsible for launching and integrating MAKO robotic systems at hospitals: execute launch plans, train surgeons and staff, provide procedural and post-implementation support, run demonstrations and certification labs, troubleshoot, gather customer feedback, and ensure regulatory and quality compliance.
Summary Generated by Built In
Work Flexibility: Field-based

Who We Want 

 

As an Associate National Clinical Launch & Product Specialist, you will support the successful introduction and adoption of MAKO robotic systems to healthcare facilities and providers. In this field-based position, you will collaborate closely with healthcare professionals, hospital staff and cross-functional teams to implement clinical launch plans, deliver education and training, provide procedural support, and help integrate robotic-assisted technology into surgical workflows. You will also support product demonstrations, certification labs and technology showcase events while expanding your expertise across additional MAKO applications.  

 

What You Will Do 

  • Lead the clinical implementation of MAKO technology and related clinical applications by executing launch plans, achieving clinical milestones, and supporting successful technology adoption at customer sites.  

  • Deliver training and education programs for surgeons, nurses, and clinical staff to build proficiency in robotic-assisted surgical procedures and technology workflows.  

  • Provide clinical and technical support during product launches, surgical procedures, and post-implementation activities to ensure customer success.  

  • Collaborate with hospital administrators, surgical teams, and internal partners to integrate robotic technology into existing surgical programs.  

  • Support surgeon certification programs, product demonstrations, clinical labs, and technology showcase events to promote awareness and utilization of MAKO technology.  

  • Serve as a primary clinical resource for customer questions, product troubleshooting, workflow optimization, and best-practice guidance related to robotic-assisted surgery.  

  • Build and maintain relationships with healthcare professionals, gather customer feedback, and communicate customer needs to internal stakeholders to improve adoption and customer outcomes.  

  • Maintain compliance with regulatory requirements, company policies, and quality standards while supporting product safety, clinical excellence, and continuous professional development.  

 

What You Need 

 

Required Qualifications 

  • Bachelor's degree or equivalent work experience.  

  • MAKO certification. 

  • Minimum 4 years of professional work experience. 

  • Minimum 2 years of experience with MAKO robotic applications and/or enabling technologies.  

  • Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications required. 

  • Excellent interpersonal skills and persuasive communication skills. 

  • Ability to train and empower others with responsibilities. 

  • Ability to travel extensively to support product launches and customer engagement. 

  • Problem-solving skills and the ability to make informed decisions under pressure. 

 

Preferred Qualifications 

  • 2 or more years of healthcare experience. 

  • Experience supporting the launch, implementation, or adoption of new medical technologies in clinical settings.  

  • Additional training, certification, or experience supporting multiple MAKO applications.  

 

Additional Information 

  • This position requires the handling of instruments that may have been contaminated by blood or bodily fluids. In compliance with Occupational Safety and Health Administration (OSHA) regulations, Stryker will provide a safe working environment for all employees. 

  • Ability to lift, push, pull, and carry up to 50 lbs.  

  • Ability to stand for extended periods.    

  • Ability to manage stressful OR situations with professionalism and focus.

  • Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects. 

  • Must have a valid driver’s license. 

  • Fluency in written and spoken English required. 

  


United States of America Pay Ranges:

  • USN: $77,700 - $129,500 USD Annual
  • US5: $81,600 - $136,000 USD Annual
  • US10: $85,500 - $142,500 USD Annual
  • US15: $89,400 - $148,900 USD Annual
  • US20: $93,200 - $155,400 USD Annual
  • US30: $101,000 - $168,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

  


Travel Percentage: 100%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.

Skills Required

  • Bachelor's degree or equivalent work experience
  • MAKO certification
  • Minimum 4 years of professional work experience
  • Minimum 2 years of experience with MAKO robotic applications and/or enabling technologies
  • Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications
  • Excellent interpersonal and persuasive communication skills
  • Ability to train and empower others
  • Ability to travel extensively to support product launches and customer engagement
  • Problem-solving skills and ability to make informed decisions under pressure
  • Ability to lift, push, pull, and carry up to 50 lbs
  • Ability to stand for extended periods
  • Ability to manage stressful OR situations with professionalism and focus
  • Valid driver's license
  • Fluency in written and spoken English
  • Handling instruments that may be contaminated by blood or bodily fluids (OSHA compliance)
  • Two or more years of healthcare experience
  • Experience supporting launch, implementation, or adoption of new medical technologies in clinical settings
  • Additional training, certification, or experience supporting multiple MAKO applications

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
  • Retirement Support A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
  • Parental & Family Support Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.

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The Company
HQ: Portage, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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