Associate-MPS

Posted 3 Days Ago
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Delhi, Connaught Place, New Delhi, Delhi, IND
In-Office
Mid level
Healthtech • Other • Robotics • Biotech • Manufacturing
Together with our customers, we're on a mission to make healthcare better.
The Role
Provide on-site clinical and technical support for the company’s robotic arm system during surgeries; train surgeons and OR staff; prepare pre-operative CT plans with proprietary planning software; troubleshoot and resolve product issues; collaborate with sales/marketing; and collect user feedback to improve products. Requires extensive travel to customer sites.
Summary Generated by Built In
Work Flexibility: Onsite

What will you do

• Provide clinical product support to all end users and provide on-site guidance and assistance during surgical procedures.

• Provide surgeons and operating room staff with training and Clinical/Technical support in the operation of the company's robotic arm applications, associated equipment and instruments to insure ideal placement and precision. Additionally, you will provide ongoing in-services, and customer education to assigned account(s).

• Use proprietary software to prepare pre-operative CT scans for use in conjunction with the company's RIO/ Robotic Arm Interactive Orthopedic System, assists surgeon in preoperative implant planning, implant sizing and positioning.

• Solve potential product problems for customers in an expeditious and highly satisfactory manner.

• Collaborate with Sales Representatives and Marketing to increase public awareness and highlight clinical benefits of the products, and build strong relationships with key surgeons and OR staff at targeted accounts.

• Provide feedback on product to improve performance and customer satisfaction. 

 

 

What  will you need

 

  • B. Tech Biomedical or Similar education

  • Exp in OT is a must

  • 1.5 to 5 years of work exp

  • Clinical support experience, for example as a medical field technician, application specialist or similar

  • Strong customer focus, you place the customer at the heart of everything you do!

  • High level of stress resistance, demonstrated problem solving skills to troubleshoot potential problems

  • Demonstrated detail orientation, curious and fast-learner

  • Fluent in English 

Travel Percentage: 100%

Skills Required

  • B. Tech in Biomedical or similar education
  • Experience in operating theatre (OT)
  • 1.5 to 5 years of work experience
  • Clinical support experience (medical field technician, application specialist, or similar)
  • Strong customer focus
  • High stress resistance and demonstrated problem-solving skills to troubleshoot issues
  • Detail orientation, curious and fast learner
  • Fluent in English
  • Willingness to travel 100%

Stryker Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with multiple medical plan options and added protections such as critical illness, accident, and hospital indemnity, plus mental health resources. Wellbeing programs, onsite gyms, and fitness/nutrition classes further reinforce the perceived strength of health benefits.
  • Retirement Support Retirement offerings are seen as strong, highlighted by a competitive 401(k) plan with company matching and potential discretionary contributions. These elements are often viewed as valuable pillars of total rewards.
  • Strong & Reliable Incentives Variable pay is viewed positively, with annual bonuses and sales commissions often lifting total compensation. Incentive plans are seen as a meaningful contributor to pay satisfaction in roles where performance drives earnings.

Stryker Insights

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The Company
HQ: Kalamazoo, MI
51,000 Employees
Year Founded: 1941

What We Do

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.

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