The Role
Drive telesales for two-wheeler, private car, and commercial vehicle insurance. Responsibilities include generating and converting leads, assessing customer needs, recommending policies and add-ons, handling issuances and renewals, meeting sales targets, maintaining CRM reports, and sharing lead-quality insights. Requires strong communication in English and Hindi, motor insurance knowledge, basic spreadsheet and CRM proficiency, and customer-focused selling skills.
Summary Generated by Built In
Sales Executive / Sr. Sales Executive — Motor Insurance
Department: Paytm Insurance Broking | Location: Noida, Uttar Pradesh
Experience: 0 months – 5 years | Employment Type: Full-time
Role Overview The Sales Executive / Sr. Sales Executive (Motor Insurance) will be responsible for driving sales of motor insurance products (Two-Wheeler, Private Car, and Commercial Vehicle policies). The ideal candidate will be adept at converting leads, understanding customer vehicle insurance needs, and generating insights that help refine lead quality and sales strategies.
Key Responsibilities
Generate and convert telesales leads specifically for motor insurance products (Two-Wheeler, Four-Wheeler, and Commercial Vehicles).
Maintain an in-depth understanding of motor insurance features, benefits, add-on covers (Zero Dep, Engine Protect, RSA), and policy terms across multiple insurers.
Identify potential customers through cold calling, renewals, referrals, or digital leads provided by the organization.
Engage with customers to understand their vehicle insurance requirements and recommend the best-fit policies.
Assist customers with seamless policy issuances, rollovers, and renewal conversions.
Achieve daily, weekly, and monthly motor insurance sales targets.
Provide regular feedback on lead quality, conversion ratios, and customer sentiment to improve overall sales efficiency.
Prepare and maintain sales reports, pipeline updates, and conversion data in CRM tools.
Stay updated on motor insurance industry trends, new product offerings, and IRDAI regulatory changes.
Key Skills & Competencies
Strong communication, negotiation, and persuasion skills.
Sound knowledge of motor insurance concepts (IDV, NCB transfers, Third-Party vs. Comprehensive cover, Add-ons).
Customer-first mindset with an ability to build rapport quickly.
Analytical thinking to generate insights from lead and sales data.
Ability to work independently as well as in a team-based environment.
Good command of spoken and written English and Hindi.
Basic proficiency in MS Excel, Google Sheets, and CRM software.
Qualification & Experience
Graduation (any stream) — MBA or relevant certification in insurance/sales is a plus.
Freshers – 4-5 years of experience in motor insurance telesales or general insurance sales preferred.
POSP / IRDAI certification preferred.
What We Offer
Attractive compensation structure with uncapped performance-based incentives.
Opportunity to work with one of the most trusted financial technology brands in India.
Growth-oriented environment with training and advancement opportunities.
Exposure to a wide network of digital distribution channels.
Skills Required
- Graduation in any stream
- Strong spoken and written English and Hindi
- Knowledge of motor insurance concepts, policy terms, and add-on covers
- Strong communication, negotiation, persuasion, and customer rapport-building skills
- Basic proficiency in MS Excel, Google Sheets, and CRM software
- Ability to work independently and in a team environment
- 0 months to 5 years of experience
- 4–5 years of motor insurance telesales or general insurance sales experience
- MBA or relevant insurance or sales certification
- POSP or IRDAI certification
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
