Associate, Marketing

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

Klook is the go-to travel e-commerce platform for experiences and services anytime, anywhere. Founded out of a passion for discovery and standing for “Keep Looking”, our purpose today is to inspire and enable more moments of JOY. 

We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push Boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other - in everything we do. We are excited about building and realising endless possibilities in the new era of travel. Care to be a part of this revolution?

What you'll do:

• Online Campaigns: Create discount codes, build campaign pages, and develop other online assets. Ensure Klook’s homepage and app feature the latest deals and campaigns while maintaining brand consistency.

• Social Media Engagement: Respond to comments to boost engagement, handle PR/AR requests, and escalate booking inquiries to internal teams as needed. Stay active in Facebook groups, fostering both organic and paid collaborations.

• Influencer Strategy: Oversee Klook’s influencer strategy, manage a monthly budget, and use tools like media spends and sponsorships to strengthen the ambassador network. Stay updated on top ambassadors' travel plans to support campaigns effectively.

• Content and Asset Management: Source, negotiate, and license user-generated content (UGC). File all sourced digital content into Bynder and track PR/legal contracts through internal systems.

• Tracker Management: Build and maintain performance trackers in Lark to monitor and optimize channel performance. Verify campaign accruals against the invoice tracker to ensure financial accuracy.

What you'll need:

• Ideal but not a must: at least a couple years experience working in a marketing role as an intern or uni graduate

• Ability to work autonomously and problem solve 

• Attention to detail and a love of process! 

• Good command of marketing analytics and data. Become quickly familiar with traffic tools like SimilarWeb and metrics like CAC, ROAS, ROI

• Comfortable with a fast-paced environment and going beyond scope/role pending business needs 

What you'll get:

• An awesome team of international colleagues

• A rare chance to build a global travel brand with a loooong runway of opportunities ahead

• An environment that values and supports your growth

• Ownership of projects with real impact

• No boredom! Every day is a new exciting challenge

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.