Associate Manager, Workplace Experience

Posted 9 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Senior level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
Snyk helps organizations build fast and stay secure in the age of AI.
The Role
The Associate Manager, Workplace Experience will oversee and enhance the employee experience across Snyk's global offices, focusing on operations excellence and team leadership while partnering with facilities and real estate.
Summary Generated by Built In

Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.

Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.

It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.

Associate Manager, Workplace Experience

Location: Global | Hybrid in our London Office

At Snyk, we know that great workplaces don’t happen by accident — they’re intentionally designed, carefully managed, and constantly evolving.

We’re looking for an Associate Manager, Workplace Experience to lead and elevate the day-to-day employee experience across our global offices. This role partners closely with our Senior Lead, Global Real Estate & Facilities to ensure our spaces are not only operationally excellent, but inspiring, efficient, and reflective of our culture.

If you thrive at the intersection of hospitality, operations, and leadership — and love turning physical spaces into performance environments — this role is for you.

What You’ll DoGlobal Workplace Experience Delivery

You’ll drive consistency and excellence across our global offices, ensuring every location delivers a high-quality, seamless experience.

  • Oversee day-to-day workplace operations across regions

  • Ensure offices enable collaboration, deep work, and hybrid flexibility

  • Maintain a consistent experience aligned with Snyk’s culture and brand

  • Optimize workplace processes, feedback loops, and service standards (including leveraging AI where appropriate)

  • Act as escalation point for complex workplace issues

You’ll focus on the details that employees feel — from front-of-house experience to operational flow.

Team Leadership: Global Workplace Experience Coordinators

You will directly manage and develop Workplace Experience Coordinators globally.

  • Coach, develop, and set performance expectations

  • Establish clear service standards and playbooks

  • Drive accountability and operational consistency across sites

  • Foster a high-energy, hospitality-driven team culture

  • Identify training and growth opportunities

You’ll build a team that delivers excellence every day.

Partnership with Real Estate & Facilities

In close partnership with the Senior Lead, Global Real Estate & Facilities, you will:

  • Support lease transitions, expansions, and site changes from an experience lens

  • Ensure operational readiness for new or renovated spaces

  • Align workplace delivery with portfolio strategy

  • Provide on-the-ground insights that inform long-range planning

  • Partner with Procurement, IT, and People on vendor coordination and workplace tech

You’ll translate strategy into seamless execution.

Budget & Vendor Oversight

You’ll help steward workplace budgets responsibly while elevating experience.

  • Track site-level workplace spend

  • Partner on forecasting and budget inputs

  • Manage vendor relationships and performance

  • Identify efficiencies without compromising quality

You treat resources thoughtfully and creatively.

Stakeholder Engagement

This is a highly collaborative role requiring strong communication and prioritization skills.

You’ll partner with:

  • People (employee experience & growth planning)

  • IT (workplace technology & support)

  • Finance (budget alignment)

  • Legal (site compliance & policies)

  • Regional leaders (local needs & scaling plans)

You’ll bring clarity to competing priorities and ensure workplace execution keeps pace with business growth.

What You Bring
  • 5+ years of experience in workplace experience, facilities, hospitality, or office operations within a multi-region organization

  • 2+ years of people management experience

  • Strong stakeholder management and communication skills

  • Experience managing vendors and service delivery standards

  • Ability to prioritize across a global footprint

  • Understanding of hybrid workplace strategy and modern office environments

You are:

  • Highly accountable and proactive

  • Calm under pressure

  • Structured yet adaptable

  • Passionate about culture and employee experience

  • Energized by leading teams and building consistency at scale

Why This Role Matters

As we scale, the workplace becomes a strategic enabler of collaboration, belonging, and performance.

You’ll help shape how our teams experience work across the globe — ensuring our spaces are welcoming, operationally sound, and aligned with where we’re headed.

If you’re ready to lead a global workplace experience team and help power performance through environment, culture, and execution — we’d love to hear from you.

We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

  • Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development

  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers

  • Health benefits, employee assistance plans, and annual wellness allowance

  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

What the Team is Saying

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The Company
HQ: Boston, MA
1,000 Employees
Year Founded: 2015

What We Do

Snyk, the leader in secure AI software development, empowers organizations to build fast and stay secure by unleashing developer productivity and reducing business risk. The company’s AI Trust Platform seamlessly integrates into developer and security workflows to accelerate secure software delivery in the AI Era. Snyk delivers trusted, actionable insights and automated remediation, enabling modern organizations to innovate without limits. Snyk is redefining secure AI-driven software delivery for over 4,500 customers worldwide today.

Why Work With Us

Every team member at Snyk contributes to our vision for a more secure digital world. No matter where we are in the world, we operate as one team and work together to shape the future of application security. We take immense pride in the diversity of our people, cultures, and experiences.

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Snyk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
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