At Sutherland we are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job DescriptionJob Description;
• Document and validate customers’ requirements and map to Project functionality.
• Creating a system blueprint and dataflow diagram for each project
• Conduct consulting sessions (on the phone and in-person) to ensure technical readiness of the solution for production
• Attend internal project meetings and provide status on progress of activities and deliverables. • Ensure infrastructure meets technical specifications and best practices
• Be a "go-to" resource for specific functional areas for both internal and external users
• SQL scripting to meet customer needs
• Document solutions and contribute to a solutions repository
• Document best practices and share with the Practice
• Contribute to internal knowledge share; review posted feedback on a continuous basis, and respond to questions • Participate in Continuing Education sessions
• Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release
QualificationsQualifications:
• Bachelor's Degree Or any combination of education and experience would provide the required qualifications for the position.
Experience:
Required:
• 8+ years of experience in healthcare IT in a technical role -- preferably SQL DBA (8+ years exp)
• Experience with software in a SaaS / Cloud computing environment. Knowledge, Skills, & Abilities:
• Ability to read and understand a technical specification from a vendor.
• Ability to analyze vendor feedback and determine root causes and next steps. • Industry certification in networking, SQL, AWS/Azure, etc.
• Experience with software in a SaaS / Cloud computing environment.
• Customer relationship acumen.
• Ability to engage with multiple projects & customers at the same time and manage priorities.
• Excellent organization, communication, and collaboration skills.
• Ability to lead and facilitate customer workshops and sessions.
• Superior technology and troubleshooting skills.
• Ability and willingness to travel to customer sites as needed.
Skills Required
- Bachelor's degree or equivalent experience
- 8+ years experience in healthcare IT in a technical role
- SQL scripting experience
- Background as SQL DBA
- Experience with SaaS / Cloud computing environments
- Experience with AWS or Azure
- Industry certifications (networking, SQL, AWS/Azure, etc.)
- Ability to read and understand technical specifications
- Ability to analyze vendor feedback and determine root cause and next steps
- Customer relationship acumen
- Ability to manage multiple projects and customer priorities
- Excellent organization, communication, and collaboration skills
- Ability to lead and facilitate customer workshops and sessions
- Superior technology and troubleshooting skills
- Ability and willingness to travel to customer sites as needed
- Ensure infrastructure meets technical specifications and best practices
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
