Associate Manager - Talent Acquisition (Volume Hiring) | Clark

Reposted 9 Days Ago
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Angeles, Pampanga, Central Luzon, PHL
In-Office
Senior level
Artificial Intelligence • Analytics
The Role
Lead volume hiring for BPO and high-volume roles: source, screen, and recruit candidates; manage hiring processes and documentation; coach and supervise recruiting staff; improve sourcing strategies and candidate experience; ensure onsite staffing in Clark.
Summary Generated by Built In
Company Description

Sutherland is seeking a strategic-thinking and analytical person to join us as the Associate Manager of Talent Acquisition. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

 Associate Managers in this role get to:

  • Build the company: Identify and recruit the best-fit personnel to help drive the team and company to higher levels.
  • Set the path to success: Support recruiting and hiring efforts to ensure a positive and smooth experience for candidates and/or new hires.
  • Strengthen relationships: Establish and maintain communication with team members; understand needs, resolve issues, and meet expectations.
  • Drive Sutherland forward: Make recommendations to enhance processes and boost ease and efficiency.
  • Keep Sutherland grounded: Support, create, and oversee proper documentation of processes and/or employees and ensure adherence to policies and guidelines.
  • Take the lead: Provide strategic input on best sourcing channels and serve as a primary source of staffing and recruitment strategy advice, consultation, and education.

Qualifications

Our most successful candidates will have:

  • Strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.
  • Reliability in following through with commitments and responsibilities.
  • Ability to work in a fast-paced environment.
  • Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
  • Proficiency to work in MS Office.
  • Minimum of 5 years' experience in the Talent Acquisition and 2 years supervisory role.
  • 3 years BPO recruitment experience (volume recruitment)
  • also open for profiles without BPO experience but must have relevant experience in volume recruitment

Additional Information

Internal Qualifications:

  •  Must have FY25 PDP score of Exceeds Expectations (4) or Outstanding (5)
  • Tenure of at least 18 months
  • No Active DA 
  • willing to work onsite in Clark

Skills Required

  • Strong verbal and written communication skills
  • Reliability in following through with commitments and responsibilities
  • Ability to work in a fast-paced environment
  • Ability to efficiently manage time and multiple schedules, meetings, and initiatives
  • Proficiency to work in Microsoft Office
  • Minimum of 5 years' experience in Talent Acquisition
  • Minimum of 2 years in a supervisory role
  • Relevant experience in volume recruitment
  • 3 years BPO recruitment experience (volume recruitment)
  • FY25 PDP score of Exceeds Expectations (4) or Outstanding (5)
  • Tenure of at least 18 months
  • No Active DA
  • Willing to work onsite in Clark
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The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman

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