Associate Manager, Strategic Business Operations

Posted 25 Days Ago
Be an Early Applicant
North Chicago, IL, USA
Hybrid
85K-162K Annually
Mid level
Healthtech • Pharmaceutical
The Role
Support Clinical Sciences procurement and contracting by executing advanced contract categories, troubleshooting SAP/SRM and invoice/PO issues, managing vendor onboarding and documentation, training staff, and driving process improvements and centralized recordkeeping.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Purpose:

The SBO Contracting Team provides comprehensive procurement, contracting, and vendor management support across Clinical Sciences. Their work supports organizational goals such as accelerating research, reducing financial and operational risks, enabling business agility, and fostering strong stakeholder partnerships

This individual will support these goals by executing advanced/complex contract categories, provides SAP/SRM and process troubleshooting expertise, and supports onboarding, continuous improvement, and invoice/PO management in Clinical Sciences.

Role Responsibilities:

  • Manage advanced contracting categories: training, consulting, CRO, CDA, collaboration, membership/sponsorship and oversee process-specific ownership (per matrix).
  • Lead troubleshooting and resolution for SAP/SRM, shopping carts, invoice upload/resolution, vendor master data, DSP requests.
  • Alternate bi-weekly invoice management, addressing related payment issues and coordinating DSP requests/reviews.
  • Fulfill PO/agreement documentation requests from business owners.
  • Support onboarding/training for advanced contract types and exception scenarios; guide team on best practices for process documentation.
  • Advise on templates, centralized recordkeeping (SET/ADCT forms, contract templates), and process improvement.

Qualifications

  • Bachelor’s Degree required; science/business preferred.
  • Minimum 3 years’ relevant experience in business strategy and operational support.
  • Advanced knowledge of Conga, iHub, dashboard/reporting tools is a plus
  • Strong process troubleshooting and escalation skills.
  • Excellent training and onboarding capabilities.
  • Must have attention to detail along with an understanding of the quality/compliance environment.
  • Proficiency as a user of Microsoft Excel, Power Point, Microsoft Word, and SRM/SAP.
  • Demonstrated strong communication skills, written and verbal.
  • The ability to manage internal and external relationships is a key success factor for this position.
  • Must be goal oriented; work with minimal supervision and show ability to work on multiple tasks at the same time.
  • Demonstrate excellent organizational skills and attention to detail.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to  participate in our short-term incentive programs.  Note: No amount of pay is  considered to be wages or compensation until such amount is earned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Company's sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolute discretion,  consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor's degree (science or business preferred)
  • Minimum 3 years relevant experience in business strategy and operational support
  • Proficiency as a user of Microsoft Excel, PowerPoint, and Word
  • Proficiency with SRM/SAP systems
  • Strong process troubleshooting and escalation skills
  • Excellent training and onboarding capabilities
  • Attention to detail and understanding of quality/compliance environment
  • Demonstrated strong written and verbal communication skills
  • Ability to manage internal and external relationships and work with minimal supervision
  • Advanced knowledge of Conga, iHub, and dashboard/reporting tools

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support 401(k) contributions include a dollar-for-dollar match up to 6% plus an additional annual company contribution tied to age and service. Company-paid life insurance and other financial protections further strengthen long-term security.
  • Parental & Family Support Paid leave programs include up to 12 weeks at 100% for parental leave and separate paid caregiver leave, with eligibility after six months where noted. Adoption and surrogacy reimbursements and family-building resources add further support.
  • Healthcare Strength Health coverage begins on day one with medical, dental, vision, mental health, and prescription benefits, and preventive care covered at 100%. Options such as HSAs/FSAs and coverage for spouses/domestic partners and children up to age 26 broaden accessibility.

AbbVie Insights

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The Company
HQ: North Chicago, IL
50,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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