Associate Manager, Shotlink Production

Posted 2 Days Ago
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Ponte Vedra Beach, FL, USA
In-Office
Mid level
Sports • Esports
The Role
Collects and verifies real-time golf scoring and statistical data through the ShotLink system. Troubleshoots camera, laser, radar, and handheld equipment issues; validates Tournament Tracker data; supports system administration; and coordinates volunteers and staff involved in tournament setup and data collection. Communicates with officials, media, television partners, and event logistics teams while ensuring accurate sensor calibration and timely issue resolution.
Summary Generated by Built In

The Best Players Need the Best People.

Responsible for collecting and verifying the accuracy of all statistical data and scores across ShotLink system with emphasis on remote ShotLink Data Production. The position will assist with system administration and management of volunteers and staff who perform on-course set-up and data collection.

QUALIFICATIONS

  • Bachelor’s degree required. Concentration in Business, Sports Management, Communications, Computer Science or related field preferred.

  • Three years related experience required. Experience in a sports-related business environment preferred.

  • Demonstrated knowledge and understanding of PGA TOUR Golf Technology Infrastructure and ShotLink Scoring methods

  • Knowledge of rules of golf

  • Ability to motivate and lead volunteer workforces, including in a remote capacity

  • Some travel required; teamwork, initiative, dependability, and promptness; ability to simultaneously work on multiple projects; ability to work cooperatively with a variety of individuals; excellent communication skills.

  • Able to safely operate a utility vehicle such as, but not limited to, golf carts, utility carts, and shuttle carts.

RESPONSIBILITIES/DUTIES

  • Perform data collection in real-time, verifying accuracy, troubleshooting errors and resolving issues in a timely manner. This includes validating data from camera systems, lasers, radars, and walking scorers/volunteers.

  • Ensure each camera is calibrated correctly and data being captured is accurate.

  • Answer questions from tournament officials, volunteers, media and TV partners related to data and statistics.

  • Notify Tournament Event Logistics of problems with any of the scoring sensors or handheld equipment.

  • Communicate issues with volunteers to onsite staff.

  • Monitor and validate data presented in the Tournament Tracker application.

  • Special projects or other duties as assigned.

Skills Required

  • Bachelor's degree
  • Three years of related experience
  • Knowledge of PGA TOUR golf technology infrastructure and ShotLink scoring methods
  • Knowledge of the rules of golf
  • Ability to motivate and lead volunteer workforces, including remotely
  • Excellent communication, teamwork, initiative, dependability, and promptness
  • Ability to work on multiple projects simultaneously and cooperate with diverse individuals
  • Ability to safely operate utility vehicles such as golf carts and shuttle carts
  • Business, Sports Management, Communications, Computer Science, or related bachelor's concentration
  • Experience in a sports-related business environment
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The Company
HQ: Ponte Vedra Beach, FL
3,208 Employees

What We Do

By showcasing golf’s greatest players, the PGA TOUR engages, inspires and positively impacts our fans, partners and communities worldwide. The PGA TOUR, headquartered in Ponte Vedra Beach, Florida, co-sanctions more than 130 tournaments on the PGA TOUR, PGA TOUR Champions, Korn Ferry Tour, PGA TOUR Latinoamérica, Mackenzie Tour-PGA TOUR Canada and PGA TOUR Series-China. Members on the PGA TOUR represent the world’s best players, hailing from 29 countries and territories (93 members are from outside the United States). Worldwide, PGA TOUR tournaments are broadcast to 212 countries and territories in 23 languages. Virtually all tournaments are organized as non-profit organizations to maximize charitable giving. In 2019, tournaments across all Tours generated a record $204.3 million for local and national charitable organizations, bringing the all-time total to more than $3 billion. To learn more about the positive impact the PGA TOUR has on the communities in which we play, please visit www.pgatour.com/impact. Fans can follow the PGA TOUR on PGATOUR.COM, the No. 1 site in golf, on the PGA TOUR app and on social media channels, including Facebook, Instagram (in English, Spanish and Korean), LinkedIn, Twitter, TikTok, WeChat, Weibo, Toutiao and Douyin.

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