Associate Manager, Sales Desk

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
60K-87K Annually
Mid level
Fintech • Insurance • Software
The Role
Oversee and develop a team of Internal Sales Associates, driving performance through coaching, training, feedback, KPI management, quality audits, and performance reviews. The role supports sales-call processes, product and system knowledge, talent development, and Sales Desk effectiveness projects while collaborating with distribution leadership. Up to 10% travel is required for training and relationship building.
Summary Generated by Built In

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures.

Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard.

We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good.

Role Summary

This position is responsible for overseeing a team of Internal Sales Associates on the National Life Group Sales Desk. The position includes a variety of functions including managing, training, and developing Internal Sales Associates. The candidate will work closely with the management team to meet defined goals. This role will report to the Sr. Manager, Sales Desk and collaborate closely with the distribution management team. 

This individual will be coached and mentored by a Sr. Sales Desk Manager to help develop management and leadership skills, talent selection, and performing annual performance reviews.

This position currently offers an onsite work schedule, with the expectation that you are in the office four (4) days per week during onsite core days.  Our current onsite core days are Monday, Tuesday, Wednesday, and Thursday.  The work schedule type and core days are subject to change with advance notification and manager discretion.

Essential Duties and Responsibilities
  • Day to day supervisor of Internal Sales Associates 
  • Drive improved performance of the Saledesk team through coaching and feedback.
  • Mentor and train Internal Sales Associates on the sales call process, NLG products, NLG systems and agency knowledge
  • Conduct regular performance reviews and quality audits
  • Meet KPI goals
  • Completes assigned projects to enhance the Sales Desk effectiveness
  • Travel when necessary for training and relationship building   
  • Perform other duties as required   
Minimum Qualifications
  • Bachelor's degree  
  • 3-5 years sales experience within Financial Services  
  • Extensive knowledge of NLG’s systems, products, and distribution channels
  • Knowledge of CRM (Salesforce.com)   
  • Superior written and oral communication skills required   
  • Ability to manage and supervise high performing teams   
  • The ability and desire to work in a challenging fast paced environment   
  • Up to 10% travel required   
Benefits
  • Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life!

Base Pay Range.  The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including: prior experience and job-related knowledge; education, training and certificates; current business needs; and market factors.  The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

Additional Compensation and Benefits. The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at-will position" and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

National Life is accepting applications for this role on an ongoing basis and the role remains open until filled.

Salary Pay Range
$59,625—$87,450 USD

National Life Group® is a trade name of National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA/SIPC, is a Broker/Dealer and Registered Investment Adviser affiliate of National Life Insurance Company. All other entities are independent of the companies of National Life Group.

Fortune 1000 status is based on the consolidated financial results of all National Life Group companies.

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National Life Group

1 National Life Dr

Montpelier, VT 05604


Skills Required

  • Bachelor's degree
  • 3-5 years of sales experience within financial services
  • Extensive knowledge of National Life Group systems, products, and distribution channels
  • Knowledge of Salesforce.com or CRM systems
  • Superior written and oral communication skills
  • Ability to manage and supervise high-performing teams
  • Ability and desire to work in a challenging, fast-paced environment
  • Up to 10% travel availability

National Life Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about National Life Group and has not been reviewed or approved by National Life Group.

  • Wellbeing & Lifestyle Benefits — Onsite fitness centers, group exercise spaces, a wellness incentive program, and campus amenities like onsite dining and an employee garden create a robust lifestyle offering. These elements collectively signal meaningful investment in day‑to‑day wellbeing resources.
  • Healthcare Strength — Multiple medical plan options are complemented by onsite therapists at main campuses, an EAP, and mindfulness tools. Recognition for workplace mental health underscores accessible support for emotional and psychological needs.
  • Leave & Time Off Breadth — Paid time off and a dedicated bank of paid volunteer hours are positioned as core parts of the package. Emphasis on community time reinforces the breadth of time‑away programs beyond standard vacation and holidays.

National Life Group Insights

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The Company
HQ: Montpelier, VT
2,983 Employees
Year Founded: 1848

What We Do

At National Life, our story is simple: for over 176 years we’ve worked hard to deliver on our promises to millions of people with our vision of providing peace of mind in times of need. It’s our cause, stemming from a deep passion to live our values to do good, be good and make good, every day. Learn more at nationallife.com. National Life Group® is a trade name of *National Life Insurance Company, Montpelier, VT – founded in 1848, Life Insurance Company of the Southwest, Addison, TX – chartered in 1955, and their affiliates. Each company of National Life Group is solely responsible for its own financial condition and contractual obligations. Life Insurance Company of the Southwest is not an authorized insurer in New York and does not conduct insurance business in New York. Equity Services, Inc., Member FINRA (FINRA.org) SIPC (SIPC.org), is a Broker/Dealer and Registered Investment Adviser. All companies referenced are affiliated. https://www.nationallife.com/Contact TC141190(0424)3

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