Associate Manager, Promotional Analytics & Strategy -Framingham, MA

Posted 3 Days Ago
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Framingham, MA, USA
In-Office
Junior
Retail
The Role
Lead analysis and forecasting for promotions across stores, dotcom, and marketing channels. Evaluate promotional performance, recommend optimizations, deliver reporting and post-event analysis, support store operations, and partner cross-functionally to drive GTM execution and continuous process improvement.
Summary Generated by Built In

The Associate Manager, Promotional Analytics & Strategy is a highly visible role within Merchandising that drives the development, optimization, and execution of promotional strategies across Staples Stores, Staples.com, and all marketing channels.

This role sits within the Omni Portfolio team and is one of only two analytically focused positions responsible for evaluating promotional performance across all categories and both store and digital channels.

This role is ideal for candidates with experience in retail, merchandising, pricing, or marketing analytics, with a strong emphasis on data-driven decision making and business impact.

You will play a critical role in ensuring key offers and messages come to life by combining data-driven insights with strong business acumen—helping shape Staples’ Go-to-Market (GTM) strategy and enabling the business to achieve its financial goals.

Why This Role is Exciting

  • One of two key analytical roles on the Omni Portfolio team with enterprise-wide visibility
  • Opportunity to influence promotional strategy across all categories and channels
  • Direct impact on revenue-driving initiatives and GTM planning
  • Strong cross-functional exposure across Merchandising, Marketing, Analytics, and Store Operations
  • Ability to combine data, strategy, and execution in a fast-paced environment

What You’ll Be Doing

Promotional & Performance Analysis

  • Analyze performance metrics and promotional results across Stores and Dotcom
  • Conduct deep dives on high-impact promotions including: 
    • Store hero offers
    • Loyalty-based promotions
    • Category-specific campaigns
  • Evaluate efficiency of promotional spend (SFCs) and recommend optimizations
  • Identify trends, anomalies, and opportunities to improve promotional effectiveness

Strategic Insights & Forecasting

  • Leverage data and business acumen to assess upcoming promotional plans and recommend changes
  • Forecast promotional lift, demand, and associated costs for key campaigns
  • Support planning for seasonal and high-impact promotional events

Reporting & Go-to-Market (GTM) Support

  • Deliver regular reporting including: 
    • Seasonal performances (Back-to-School, Black Friday, etc.)
    • Financial and promotional recaps
  • Conduct post-event analysis (“post-mortems”) to identify key learnings and improvements

Operational & Store Support

  • Provide support to store operations including: 
    • Price change forecasting
    • Store-level reporting and goal setting

Cross-Functional Collaboration & Execution

  • Partner with Merchandising, Marketing, Analytics, and Store Operations teams
  • Ensure alignment across teams on promotional priorities and execution
  • Provide project management support for key events and campaigns

 

Process Improvement & Innovation

  • Execute established processes while identifying opportunities for efficiency and optimization
  • Support continuous improvement through advanced analytics and emerging tools (including AI)

What You Bring to the Table

  • Strong analytical and problem-solving skills with the ability to interpret large datasets and translate insights into actionable business decisions
  • Solid business acumen and understanding of financial performance metrics
  • Highly organized with strong project management skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication skills with the ability to influence cross-functional stakeholders

Basic Qualifications

  • Bachelor’s degree (or equivalent experience)
  • 2+ years of experience in merchandising, marketing, eCommerce, analytics, or related fields
  • Advanced Excel skills, including financial modeling and working with large datasets
  • Experience with analytical tools, reporting platforms, or data visualization tools

Preferred Qualifications

  • Experience supporting promotions, pricing, merchandising, or marketing strategy
  • SQL experience
  • Project management experience
  • Experience working in retail or omni-channel environments

 

Get great perks.

  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours 
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

 

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. 

#LI-KA1

About Us
The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples! 

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.  

Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Bachelor's degree or equivalent experience
  • 2+ years experience in merchandising, marketing, eCommerce, analytics, or related fields
  • Advanced Excel skills including financial modeling and working with large datasets
  • Experience with analytical tools, reporting platforms, or data visualization tools
  • Strong analytical and problem-solving skills and ability to translate data into business recommendations
  • Strong communication, project management, and cross-functional collaboration skills
  • Experience supporting promotions, pricing, merchandising, or marketing strategy
  • SQL experience
  • Project management experience
  • Experience working in retail or omni-channel environments

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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