Associate Manager - Operations

Schedule: FT

Job Type: On-site

Salary Type: Salary

Req #: 1035

About the Role

The Associate Manager, Operations is responsible for managing a single or group of client(s). This includes providing support to the operations team and reporting to clients as needed. This position is also responsible for managing the daily operations, maintaining and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency. This position will be located on-site with customer in Charlotte, NC and will require some travel. 

What the Candidate Will Do

• Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
• Conflict resolution and problem solving
• Determine eligibility for additional non-committed freight to be awarded to internal brokerage services and actively support and encourage the awards
• Develop and distribute customer reports and internal performance management reports
• Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels
• Rate Quotes
• TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.)
• Monitor and hold team accountable for all key job functions
• Review, analyze, and understand matters related to P&Ls
• Deliver cost savings / cost containment to customer and/or Uber Freight

Basic Qualifications

• High School diploma for GED equivalent
• Minimum 2 years of related experience
• Travel required 

Preferred Qualifications

• Bachelors degree
• 4 years of logistics or customer service experience
• 2 years of management experience
• Working Knowledge and Utilization of the appropriate TMS
• Advanced computer skills, including knowledge of Microsoft Tools

About Uber Freight 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

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EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.