Job Description:
Associate Manager, One Demand Operations
Chicago, IL
Office-based
At Mars, we're transforming the way we work through One Demand, bringing together consumer understanding, customer growth, commercial excellence, and advanced analytics to drive greater business impact. One Demand is designed to connect functions, simplify ways of working, and enable associates to make better decisions faster.
We're looking for an Associate Manager, One Demand Operations, to help shape and enable this transformation. This role is ideal for an associate who thrives in a dynamic environment, can connect people and processes across teams, and is passionate about enabling others to deliver their best work.
As a key member of the One Demand Operations & Enablement team, you'll partner across Marketing, Sales, Data & Analytics, Digital Technologies, Licensing, Consumer Promotions, and agency partners to drive operational excellence and continuous improvement.
What are we looking for?
- Bachelor's degree in Business or related field required
- 3+ years of experience in Marketing, Sales or Commercial Operations, Project Management, Agency Management, Business Operations, or a related field.
- Demonstrated success working across multiple stakeholders in a matrixed environment.
- Experience leading initiatives that deliver measurable business outcomes.
- Strong communication skills, both written and verbal
- Strong digital acumen with proficiency across Microsoft 365 applications and collaboration tools.
- Experience using AI-enabled productivity tools to improve efficiency, accelerate insights, and enhance ways of working is preferred (Ex. Co-pilot)
- Strong planning and organizational skills
- Customer-first mindset with problem-solving instincts
What will your key responsibilities be?
Drive Operational Excellence
- Support the One Demand processes, specifically the Category Business Unit Planning Process, helping teams work more efficiently and effectively.
- Identify opportunities to simplify, standardize, and improve ways of working across the organization.
- Translate business needs into scalable operational solutions that enable growth.
Collaborate Across Boundaries
- Build strong partnerships across functions, levels, and external partners.
- Facilitate alignment among diverse stakeholders to help teams move from strategy to execution.
- Foster an inclusive, collaborative environment where ideas and perspectives are valued.
Enable Transformation and Adoption
- Support the implementation and adoption of new capabilities, tools, technologies, and ways of working.
- Help associates navigate change by coordinating communications, training, and engagement activities.
- Champion continuous improvement and encourage innovative thinking
Deliver Results Through Others
- Lead cross-functional projects and operational initiatives from planning through execution.
- Manage priorities, dependencies, risks, and stakeholder communications to ensure successful outcomes.
- Support agency and vendor processes that enable efficient and effective delivery.
Leverage Data and Insights
- Monitor operational performance and business metrics to identify opportunities and risks.
- Transform data into actionable recommendations that support decision-making.
- Develop meaningful reporting and leadership updates that drive transparency and accountability.
What can you expect from Mars?
- Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
- Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
- Best-in-class learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Mars does not sponsor visas for this role.This position is not eligible for relocation benefits. #LI-Hybrid#LI-MS1
The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
The pay range shown is applicable to all US locations listed within the job posting:USD 79,280.00 - USD 109,010.00Skills Required
- Bachelor’s degree in Business or a related field
- 3+ years of experience in Marketing, Sales or Commercial Operations, Project Management, Agency Management, Business Operations, or a related field
- Demonstrated success working across multiple stakeholders in a matrixed environment
- Experience leading initiatives that deliver measurable business outcomes
- Strong written and verbal communication skills
- Strong digital acumen with proficiency across Microsoft 365 applications and collaboration tools
- Experience using AI-enabled productivity tools, such as Copilot
- Strong planning and organizational skills
- Customer-first mindset with problem-solving instincts
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
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