Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
The Role:
The Sales Process and Excellence role is a critical position within the sales organization, responsible for ensuring the efficiency, effectiveness, and optimization of sales processes and activities. This role focuses on driving sales productivity, streamlining workflows, and enhancing overall sales performance to achieve revenue targets and business objectives.
Roles and Responsibilities:
- Sales Process Optimization:
- Analyze existing sales processes and identify areas for improvement.
- Design and implement streamlined sales processes to maximize efficiency and effectiveness.
- Develop and document standard operating procedures (SOPs) for sales activities.
- Identify and implement automation and technology solutions to enhance sales processes.
- Sales Performance Measurement and Analysis:
- Define key performance indicators (KPIs) for the sales team.
- Monitor and analyze sales performance data to identify trends, patterns, and areas for improvement.
- Generate regular reports and dashboards to track sales performance against targets.
- Provide insights and recommendations to sales leadership based on data analysis.
- Sales Training and Enablement:
- Collaborate with sales management to identify training needs and develop training programs.
- Create and deliver training materials and workshops to enhance sales skills and product knowledge.
- Support the onboarding of new sales representatives by providing training and resources.
- Develop and maintain a sales knowledge base/repository for easy access to sales-related information
- Sales Tools and Technology Management:
- Evaluate, select, and implement sales tools and technologies to support the sales process.
- Train sales team members on the effective use of sales tools and technologies.
- Serve as the primary point of contact for sales technology-related inquiries and issues.
- Stay up-to-date with emerging sales technologies and make recommendations for adoption.
- Sales Collaboration and Communication:
- Foster effective collaboration between sales and other departments (e.g., marketing, customer service).
- Facilitate communication and information sharing within the sales team.
- Promote a culture of knowledge sharing and best practice sharing among sales professionals.
- Act as a liaison between sales and other teams to address cross-functional challenges.
Mandatory Qualifications:
- Proven work experience as a Sales training specialist (Min. 5 Years)
- Experience developing training materialsStrong organizational and team management skills
- Excellent communication and presentation skills
Razorpay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razorpay and has not been reviewed or approved by Razorpay.
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Inclusive Benefits Coverage — Health coverage extends to LGBTQIA+ and live‑in partners and has added gender‑affirmation and infertility care; feedback suggests this breadth is valued. Recent expansions also include siblings and adopted or third children, with co‑pays removed for immediate family.
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Parental & Family Support — Policies highlight generous maternity and paternity leave alongside bereavement and sabbatical options; feedback suggests these supports are meaningful for families. A Family Assurance policy provides financial protection and accelerates ESOP vesting in worst‑case events.
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Equity Value & Accessibility — Equity programs include broad‑based ESOP grants and a track record of buybacks creating real liquidity; feedback suggests this strengthens perceived total compensation. Company‑wide allocations signal accessibility beyond senior cohorts.
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What We Do
Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.
