Job Description:
Key Responsibilities
- Lead end-to-end transition projects, ensuring smooth migration of processes and operations.
- Develop transition plans, governance frameworks, and execution strategies aligned to client objectives.
- Conduct due diligence, process assessments, and risk evaluations to support transition readiness.
- Drive Knowledge Transfer (KT) activities, training plans, and documentation management.
- Manage stakeholders across clients, operations, technology, quality, and leadership teams.
- Track project milestones, risks, dependencies, and transition deliverables through defined tollgates.
- Facilitate change management and change control reviews to ensure business continuity.
- Establish dashboards, reporting mechanisms, and transition metrics for program tracking.
- Coordinate cross-functional teams to ensure successful implementation and issue resolution.
- Capture lessons learned and drive continuous improvement initiatives across transitions.
Required Skills & Experience
- 8+ years of experience in Transition, Program Management, or Business Process Transformation.
- Proven experience managing end-to-end process transitions in a BPO/BPM environment.
- Strong project management, stakeholder management, and communication skills.
- Experience in risk management, governance, and change management.
- Strong analytical and problem-solving capabilities.
- Proficiency in transition methodologies, tools, and reporting dashboards.
- Ability to manage multiple projects simultaneously in a fast-paced environment.
Preferred Qualifications
- Graduate/Postgraduate degree.
- PMP, PRINCE2, Agile, or Scrum certifications preferred.
- Experience in Life Insurance/Financial Services domain is an added advantage.
- Knowledge of data visualization tools such as Power BI or Tableau.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Skills Required
- 8+ years of experience in Transition, Program Management, or Business Process Transformation
- Proven experience managing end-to-end process transitions in a BPO/BPM environment
- Strong project management, stakeholder management, and communication skills
- Experience in risk management, governance, and change management
- Strong analytical and problem-solving capabilities
- Proficiency in transition methodologies, tools, and reporting dashboards
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Graduate/Postgraduate degree
- PMP, PRINCE2, Agile, or Scrum certifications
- Experience in Life Insurance/Financial Services domain
- Knowledge of data visualization tools such as Power BI or Tableau
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
