Associate Manager, Customer Supply Chain

Posted 11 Days Ago
Be an Early Applicant
3 Locations
In-Office
13K-17K Annually
Mid level
Consumer Web
The Role
Drive customer-facing supply chain initiatives to optimize cost-to-serve and order-to-cash processes. Lead customer collaboration, forecast collaboration, reverse logistics, scorecards and corrective actions, and partner with sales, planning, fulfilment and logistics to meet growth and profit objectives.
Summary Generated by Built In

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.


Associate Manager, Customer Supply Chain

Location: Poland (Warsaw) or Czech Republic (Prague) or Germany (Erkrath)

Function: Supply Chain
 

About the Role

This role will drive the implementation of efficient supply chain services with key customers, to achieve preferred supplier status and deliver against SCJ growth and profit objectives.  You’ll be the primary liaison between our customers and SCJ Product Supply functions in relation to supply chain opportunities. Overall, you’ll be expected to implement sustainable, cost effective, supply chain processes while ensuring our customers' compliance with SCJ's Customer Operations Metrics.

This role is primarily focused on the supply chain that is shared between SCJ and its customers, setting up optimal order to cash processes and reverse logistics optimization.

We do not offer international relocation support for this role
 

Responsibilities:

  • Executes best route to market and cost-to serve supply chain processes for SCJ and our customers; accountable for the supply chain initiatives that drive improved effectiveness

  • Develops and agrees annual plan or contract negotiation in line with SCJ & customer strategy to create value and reduce cost. Owns & leads Supply Chain Customer Collaboration agenda with customers

  • Partners with Sales, Demand Planning, Customer Fulfilment and Logistics to execute against strategic customer development opportunities and deliver Advantage Survey results

  • Develops and deploys analysis and scorecards for communication to the customer and key cross-functional areas to improve supply chain compliance and effectiveness, applying course corrective actions as needed

  • Acts as the escalation point of contact in day-to-day business with each assigned customer related to Supply Chain efficiency

  • Supports joint forecasting (Promo, NPD, Displays), both internally and with customers as defined by cross-functionally (supply chain, commercial, finance) aligned process

  • Manage the Seasonal return and reverse logistics process with close coordination with BIM, Sales and Logistics Teams.
     

Experience you’ll bring:

  • Cost to Serve optimization mindset

  • Proven experience in Collaborative Supply Chain related fields

  • University Degree Educated or equivalent

  • Able to represent Supply Chain internally and externally in a professional manner, both strategically and tactically

  • Advanced skills in Excel required, SAP preferred and the ability to learn and utilize customer systems and data

  • There is an expectation of travel to Customers’ offices for meetings
     

Behaviours you’ll need:

  • Demonstrated analytical thinker, skilled in problem solving and project management, assertive yet collaborative and team-oriented leadership style being able to influence at all levels

  • The ability to build business partnerships and external collaboration opportunities wherever possible through excellent negotiation skills

  • Proactive, decisional, goal and results oriented, able to manage priorities and remove barriers

  • Have a passion for Customer Service and Joint Value Creation
     

What’s in it for you?

  • Competitive pay & benefits incl Profit Share

  • Pension, Life cover & Health Insurance
     

    You need to be eligible to work in the country of application.

    This role is not eligible for relocation.
    Remote work available once a week for eligible employees.
     

    Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

    Come join us and make an impact through iconic global brands.

    GO FURTHER WITH OUR FAMILY™
    #LI-MF1


The expected gross salary range for this position is between 13 000,00 PLN - 17 100,00 PLN. Job related skills, experience, and education, will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive, and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we’re proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value.

  

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.  

Skills Required

  • Cost to Serve optimization mindset
  • Proven experience in collaborative supply chain
  • University degree or equivalent
  • Advanced Excel skills
  • SAP experience
  • Ability to learn and use customer systems and data
  • Ability to represent supply chain internally and externally
  • Expectation of travel to customers' offices for meetings
  • Eligible to work in the country of application

SC Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SC Johnson and has not been reviewed or approved by SC Johnson.

  • Strong & Reliable Incentives Pay is frequently framed as fair or good when bonuses and profit sharing are included, suggesting meaningful upside beyond base salary. The total rewards approach is positioned as benchmarking to market standards and rewarding performance through variable compensation elements.
  • Retirement Support Retirement offerings are repeatedly described as a strength, including 401(k) matching and, in some cases, additional retirement contributions. These programs appear to materially improve perceived total compensation for long-tenure employees and those prioritizing savings benefits.
  • Parental & Family Support Family-oriented benefits stand out, with parental leave, childcare support in certain locations, and recognition for working-parent support programs. This breadth is presented as a distinctive part of the package compared with more narrowly focused benefits offerings.

SC Johnson Insights

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The Company
HQ: Racine, WI
12,652 Employees
Year Founded: 1886

What We Do

We’re SC Johnson, a family company at work for a better world™. We are a leading manufacturer of household cleaning products and products for home storage, air care, pest control, shoe care and professional products. SC Johnson’s high-quality products and iconic brands include OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s® Clean Day, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more, and are in homes, schools and businesses in virtually every country worldwide. We’re a fifth-generation, family-owned and led company with 13,000 employees and operations in 70 countries. Founded in 1886 and headquartered in Racine, Wisconsin, we believe that a more sustainable, healthier and transparent world that inspires people and creates opportunities isn't just possible – it's our responsibility. SC Johnson includes both SC Johnson Professional, providing solutions to healthcare, industrial and institutional markets, and SC Johnson Lifestyle Brands, a growing house of like-minded brands working together for bold, transformative growth. Learn more about SC Johnson on our LinkedIn “Life” tab, at https://scjohnson.com or https://jobs.scjohnson.com.

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