The Role
Leads AI and machine learning strategy and delivery, primarily for marketing applications. Designs, develops, and deploys AI, ML, and generative AI solutions using cloud platforms, automated CI/CD, DevSecOps, and full SDLC/AIDLC practices. Collaborates cross-functionally to prioritize initiatives and translates business needs into scalable applications using advanced, low-code, and no-code platforms. Requires deep generative AI expertise, hands-on engineering leadership, and experience with modern ML frameworks and cloud technologies.
Summary Generated by Built In
Requisition Number: 2372406
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:
- Develop and implement AI and machine learning strategies primarily in marketing domains
- Collaborate with cross-functional teams to identify and prioritize AI and machine learning initiatives
- Hands-on, self-driven, and continuously learn new approaches, languages, and frameworks with significant focus on infusing AI/ML/Generative AI where applicable
- Possess deep expertise AI/ML/Generative AI, Agile methodologies, and DevSecOps to deliver daily product deployments using full automation from code check-in to production across the full SDLC/AIDLC lifecycle
- Builder Responsibilities:
- Design, develop, and deploy AI-powered solutions using no-code, low-code, and advanced platforms, translating business needs into scalable applications that enhance products, workflows, and decision-making
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Master's degree in computer science, Engineering, Mathematics, Statistics, or a related discipline
- 14+ years of experience in Software Engineering, Data Science, or Analytics, with at least 8 years in AI/ML engineering or related fields and the last 3 years focused on Generative AI technologies including OpenAI, Claude, Gemini, LangChain, Agents, RAG, Vector Databases, Prompt Engineering, and fine-tuning
- Experience with AI/ML frameworks and tools such as MLFlow, TensorFlow, PyTorch, Keras, and Scikit-learn
- Experience with cloud platforms such as AWS, Azure, and GCP
- Experience with DevOps and CI/CD tools and practices including Git, Jenkins, Docker, and Kubernetes
- Hands-on experience in AI and driving the development of innovative AI and machine learning solutions
- Proficiency in Python or other programming languages for data analysis and AI/ML development
Preferred Qualifications:
- Understanding of the complete content supply chain
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Master's degree in computer science, engineering, mathematics, statistics, or a related discipline
- 14+ years of experience in software engineering, data science, or analytics
- At least 8 years of experience in AI/ML engineering or related fields
- At least 3 years focused on generative AI technologies, including OpenAI, Claude, Gemini, LangChain, agents, RAG, vector databases, prompt engineering, and fine-tuning
- Experience with MLflow, TensorFlow, PyTorch, Keras, and Scikit-learn
- Experience with AWS, Azure, and GCP
- Experience with DevOps and CI/CD practices and tools, including Git, Jenkins, Docker, and Kubernetes
- Hands-on experience developing innovative AI and machine learning solutions
- Proficiency in Python or other programming languages for data analysis and AI/ML development
- Understanding of the complete content supply chain
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
