Associate Corporate Counsel

Sorry, this job was removed at 12:23 a.m. (CST) on Thursday, Jul 03, 2025
Be an Early Applicant
San Francisco, CA, USA
In-Office
Cloud • Information Technology • Software
Intercom's mission is to make internet business personal - helping businesses connect with their customers.
The Role

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. 

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. 

Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.

What's the opportunity? 

Intercom’s Legal team is seeking a dedicated Associate Corporate Counsel to support our corporate, board, equity and securities matters, as well as help support other corporate governance and compliance initiatives.  You will collaborate and partner with our Finance, Accounting, Tax, Stock Administration, H.R., and other teams throughout the organization on board, corporate, governance and compliance matters.  The position is based in San Francisco, California.

What will I be doing? 
  • Support on a broad range of corporate secretarial and governance matters relating to late-stage private SAAS company governance processes, the board of directors and general corporate projects
  • Provide corporate governance advice and support, including drafting, preparation and distribution of board and committee meeting materials and resolutions
  • Manage corporate structure, including oversight of domestic and international subsidiaries and entity management
  • Maintain relevant corporate and compliance records
  • Assist with and liaise on board matters, including director onboarding and offboarding
  • Work closely with the Stock Administration and HR teams to support the Company’s equity plan administration and other equity matters
  • Provide support for strategic corporate transactions, including financing or M&A deal structure and LOI terms, planning and assisting in due diligence, drafting and negotiating deal agreements, and actively managing deal process and execution
  • Advise on a range of corporate-related matters such as insider trading policy and trading plans, executive compensation, equity plans, stock administration and related policies
  • Draft clear and concise resolutions, agreements, policies and procedures, as necessary
  • Support public company readiness and compliance framework
  • Support development and implementation of compliance and ethics programs in collaboration with the Accounting, HR and Security teams
  • Develop strong relationships with cross-functional teams, including Finance, Stock Administration, Tax, Security and Human Resources
  • Support the continuous improvement of policies, procedures and forms for the Legal department.
  • Support special projects as needed
What skills do I need? 
  • 5+ years relevant experience as an attorney with a law firm or in-house legal department 
  • An ability to multi-task which includes handling a variety of legal issues simultaneously  and ability to thrive in a fast-paced environment 
  • Attention to detail, strong organizational skills, a sense of passion to support Intercom’s corporate initiatives and the versatility and confidence to take on challenges that are presented to you 
  • Interest in corporate compliance and ethics, with a willingness to develop policies, guidelines, training programs and processes
  • High level of initiative, flexibility, and adaptability to meet a variety of challenges and priorities
  • Excellent interpersonal skills  and a team-first approach
  • Positive attitude, good humor, high empathy, and composure in challenging situations
  • J.D. degree from an accredited law school and California state bar licensed attorney (or ability to be registered as in-house counsel if licensed in another U.S. jurisdiction)
Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

*Proof of eligibility to work in the United States is required.

The base salary range for candidates within the San Francisco Bay Area is $159,563-$185,438. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). 

Policies 

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.  

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

Is this role not quite what you're looking for? Join our Talent Community to stay connected with us.

Intercom Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intercom and has not been reviewed or approved by Intercom.

  • Parental & Family Support Parental leave includes up to 26 weeks fully paid for birthing parents and 6–8 weeks for non-birthing parents as a highlighted benefit. Family support is emphasized alongside flexible time off.
  • Healthcare Strength Comprehensive medical, dental, and vision coverage is offered for employees and dependents, with EAP/mental-health support and income protection. Company-paid life insurance up to 4x salary is also included.
  • Fair & Transparent Compensation Compensation is positioned as market-rate by role, level, and location, with a formulaic approach described in public pay materials. Market-visible salary bands reinforce clarity around typical ranges.

Intercom Insights

Similar Jobs

Lyft Logo Lyft

Counsel

Transportation
In-Office
San Francisco, CA, USA
22282 Employees
144K-180K Annually
In-Office
Los Angeles, CA, USA
145K-165K Annually
In-Office
6 Locations
2700 Employees
201K-369K Annually
In-Office
4 Locations
2700 Employees
151K-277K Annually
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
900 Employees
Year Founded: 2011

What We Do

Intercom is the next generation customer service platform, built for an AI-first world. Intercom is the only platform that combines an AI Bot + AI Help Desk + Proactive Support tools into one seamless platform. Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal. Our products are great to sell, because they're loved by our customers. We received a “Top Rated” for Live Chat on Trustradius, and we’re a Top 50 product for Small Businesses on G2 - we think these awards speak for themselves.

Why Work With Us

We're a more established company that still feels like a start-up environment. We operate and innovate quickly. Employees have the opportunity to take big bets, make signficiant impact, and advance in their careers.

Gallery

Gallery

Similar Companies Hiring

Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account