Associate Key Account Manager - Value Channel Italy, Iberia and France

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

As an Associate Key Account Manager, you will be part of the Core Europe Commercial Team, taking full ownership of an assigned customer portfolio. Reporting to the Senior Director Sales, you will work within the international Value Channel team and be part of the Value Channel leadership team. Within this team you will collaborate closely with cross-functional stakeholders across Sales, Brand Management, Trade Marketing, Finance, and Supply Chain.  

What Your Impact Will Be: 

• Take ownership of the day-to-day relationship and commercial performance of your assigned retail accounts 
• Develop and execute customer-specific joint business plans to unlock growth opportunities by understanding customer needs and analyzing business performance through sell-in/sell-out data, Circana market insights, and KPI tracking 
• Drive brand visibility and commercial success by developing compelling promotional offers and executing impactful brand activation plans across both in-store and online channels 
• Partner closely with retail customers and internal stakeholders to plan, optimize, and execute promotions and marketing initiatives, particularly in collaboration with Brand Management and Trade Marketing 
• Manage the customer product portfolio, including Sales forecasting, promo planning, and close coordination with Supply Chain to ensure product availability 
• Develop pricing strategies in collaboration with Finance and lead pricing discussions and negotiations with retail customers 
• Prepare and conduct customer meetings, business reviews, and presentations, including regular customer visits and participation in key industry events such as the Spielwarenmesse in Nuremberg 
• Continuously identify opportunities to improve business performance, strengthen customer partnerships, and drive profitable growth

What We’re Looking For: 

• Bachelor's or Master's degree in Business Administration, Economics, or a related field
• Experience in Sales, Key Account Management, Business Planning, or a commercial function is an advantage 
• Strong relationship-building skills with the ability to establish trusted partnerships with customers and internal stakeholders 
• Analytical mindset with strong problem-solving capabilities and a passion for working with data to drive business decisions 
• Customer-centric and brand-focused approach with the ability to balance commercial priorities and consumer needs 
• Results-oriented, proactive, and able to thrive in a fast-paced, dynamic, and international environment 
• Business fluent in Italian and English are requested, Spanish and/or French are a plus 
• Advanced MS Office skills, particularly Excel and PowerPoint 
• Curious, enthusiastic, and excited to work with a diverse portfolio of our leading Mattel brands 

What We Offer: 

• Gross annual salary range of EUR 60,000 - EUR 71,250
• Bonus scheme: Participation in Sales Incentive Plan (SIP) with the target of 20% of base salary, payout is determined by company and individual performance results
• Time off according to CCNL Giocattolo Industria
• Hybrid working set-up
• Monthly car allowance or lease company car (depending on availability)
• Meal allowance
• Employee assistance program: Access to Modern Health, Headspace, and Maven
• Health insurance
• AD&D Insurance
• Toy discount
• Christmas Gift
• Seniority Gift
• Family benefits program: 24 weeks off (for 1st caregiver) or 12 weeks off (for co-parent) fully paid on the arrival of new child, return to work program, path to parenthood, and family care leave

Mattel’s total compensation package is based on objective, gender-neutral criteria such as job grade, work location, relevant skills, and experience. This information is provided to enable informed and transparent consideration and negotiation of employment terms. If your profile is retained and we schedule an interview, we will share further details on Mattel Italy S.R.L.’s total rewards package. Please note that (some of) the benefits above may change over time, due to changes in the company policy or in legislation. We will not ask about your previous salary history.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!  You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy