RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
We're searching for a Lewisville, TX-based QA Specialist to join our Implementation Services team, so that we can ensure the successful delivery, quality, and adoption of the IPeople solution for our clients. The QA Specialist will perform data validation, quality assurance testing, troubleshooting, and implementation support activities to help deliver reliable solutions that improve healthcare operations and patient safety.
How You'll Spend Your Time
- Validate customer and system data to ensure implementation accuracy and data integrity.
- Execute quality assurance testing and document defects in order to support successful product deployments.
- Collaborate with implementation, product, engineering, and support teams to identify and resolve issues.
- Perform technical troubleshooting and system validation activities in order to maintain platform performance and reliability.
- Create testing documentation, validation reports, and reproducible issue logs to support implementation and continuous improvement efforts.
What Kind of Things We're Most Interested in You Having
- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.
- Proven success in analyzing, troubleshooting, and resolving technical or data-related issues in a structured environment.
- In-depth knowledge of quality assurance practices, system testing methodologies, and data validation processes.
- Ability to commute to Lewisville, TX and work in a hybrid environment as required.
- Sincere interest in healthcare technology and improving patient safety through innovative software solutions.
- A knack for working collaboratively within cross-functional teams while managing multiple priorities and delivering high-quality results.
Additional qualifications that will help you succeed include:
- Familiarity with Agile and Scrum development methodologies.
- Experience working in a healthcare setting and/or knowledge of hospital information systems.
- Working knowledge of Windows Server fundamentals, Active Directory permissions, and basic networking concepts.
- Proficiency with Microsoft 365 applications including Outlook, Teams, Word, and Excel.
- Strong written and verbal communication skills with experience creating technical documentation and presenting findings.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.
As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to [email protected].
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Healthcare Informatics, or related field, or equivalent professional experience
- Proven experience analyzing, troubleshooting, and resolving technical or data-related issues in a structured environment
- In-depth knowledge of quality assurance practices, system testing methodologies, and data validation processes
- Ability to commute to Lewisville, TX and work in a hybrid environment
- Interest in healthcare technology and improving patient safety
- Ability to work collaboratively within cross-functional teams and manage multiple priorities
- Familiarity with Agile and Scrum methodologies
- Experience working in a healthcare setting or knowledge of hospital information systems
- Working knowledge of Windows Server fundamentals, Active Directory permissions, and basic networking concepts
- Proficiency with Microsoft 365 applications (Outlook, Teams, Word, Excel)
- Strong written and verbal communication skills and experience creating technical documentation
RLDatix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RLDatix and has not been reviewed or approved by RLDatix.
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Affordable Benefits — Health coverage is often described as affordable, with HSA/FSA options and efforts to offset plan changes. Feedback suggests core medical, dental, and vision offerings deliver solid value.
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Leave & Time Off Breadth — Generous PTO and paid holidays are consistently highlighted, supporting work-life balance. Feedback suggests time-off policies are a clear strength alongside hybrid/remote flexibility.
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Retirement Support — A 401(k) with company matching is recognized as a meaningful component of total rewards. Feedback suggests retirement benefits are straightforward and dependable.
RLDatix Insights
What We Do
At RLDatix, we believe that what flows through our software is more than bits and bytes — it’s human lives. This is our mantra, our mindset, our passion and our purpose. We deliver comprehensive healthcare software solutions designed to raise the standard of care for patients, providers and healthcare organizations around the world. What sets us apart: 🌎 Global reach, local impact — We serve over 10,000 organizations across 30+ countries. 💙 Culture of purpose — Our team is united by the conviction that healthcare work is a privilege. 🤝 Partnership mindset — We see ourselves as more than a vendor; we strive to be a trusted ally in improving patient safety and care. 💡 Innovation-driven — We continuously evolve our platform to help our customers stay ahead in compliance, safety, outcomes and efficiency. Join us as we continue to empower healthcare systems to do more — for their patients, staff and communities.
