Associate II - Prime Client Operations

Posted 2 Days Ago
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Jersey City, NJ
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
As an Associate II in Prime Client Operations, you will manage trades and settlement needs for Prime Brokerage clients, ensuring timely processing and reporting. You will identify inefficiencies, oversee workflow queues, and train clients on new technologies and reporting. Strong communication and analytical skills are essential for partnering with internal and external stakeholders and for contributing to continuous service improvement.
Summary Generated by Built In

Job Description
Join a dynamic team responsible for Prime Brokerage Clients. The team partners with various internal and external parties, to identify inefficiencies and manage improvement operations.
As a Associate II within the Prime Client Operations team, you will be responsible for providing a single point of contact for Prime Brokerage clients, regarding trades and settlement needs. You will partner with various internal and external parties, to identify inefficiencies and manage improvement operations. You will have the opportunity to assist with training clients on usage of recent technologies and reporting processes, and to contribute to the ongoing improvement of our services.
Job responsibilities

  • Provide single point of contact for Prime Brokerage clients for all their Trade management and Settlements related needs. products in scope are "Equity, FI, REPO, and Options.",
  • Process client trades files, monitor Trade Exception Manager and sign off for end of day batch Process ensuring timely and accurate client reporting
  • Monitoring daily work flow queues and adhere to SLAs in place, report and escalate any issues or system outages, provide timely updates to all internal and external stakeholders
  • Partner with clients and internally with technology, strategy and transformation teams to help identify external and internal inefficiencies and manage improvement opportunities (Straight through Processing and Settlement Efficiency)
  • Train clients on usage of recent technology and reporting processes, represent Operations on client visits and scorecard reviews
  • Adhere to firm policy and procedures/controls and adhere to Client confidentiality framework


Required qualifications, capabilities, and skills

  • Excellent communication skills both written and verbal
  • Relentless and versatile learner with an aptitude for assimilating new industry, company, product or technical knowledge
  • Highly organized with ability to manage competing priorities.
  • Skillset to properly escalate issues to management, controls team and front office sales and trading teams.
  • Ability to work under pressure, prioritizing tasks according to risk and client profile and ability to manage global initiatives and projects by the business, industry or operations
  • Strong analytical and problem-solving skills, including the ability to understand the external client's perspective when applying solutions. Creative problem solving with a focus on improving / maintaining client relationships
  • Must have strong PC skills with particular emphasis on Microsoft excel, formula construction, and excel reconciliation solution as well as strong time management skills required to meet the internal and external deadlines/cutoffs
  • College degree required
  • 3+ years of experience in investment banking operations,


Preferred qualifications, capabilities, and skills

  • Team Player, but also must be able to work independently
  • Be a self-starter with the motivation, demonstration of initiative, and ownership mentality to think outside of the box as necessary
  • Proficient PC skills including Word, Excel and PowerPoint
  • Equity and Fixed income knowledge is a plus


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

Excel
Microsoft Powerpoint
Microsoft Word

What the Team is Saying

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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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