Job Summary:
We are seeking motivated and detail-oriented graduates who are passionate about technology and eager to start their career in IT Support/System Administration. The selected candidates will primarily be setting up new and replacement laptops but also will provide day-to-day technical support, assist in managing IT systems, and ensure smooth functioning of hardware, software, and network infrastructure.
What We Offer:- Structured training and mentorship to build the foundation of your IT career.
- Exposure to enterprise IT systems and processes.
- Opportunities to learn and grow into advanced system/network/cloud administration roles.
- A collaborative work environment with supportive peers and leaders.
- On-call support for urgent business-critical issues during weekends or off-hours as needed.
- Willingness to travel to office on short notice for urgent hardware or user support needs
You Will
- Set up laptops in an organized and efficient manner as well as manage shipping for new hires and laptop replacements.
- Provide first-level technical support to employees for hardware, software, and network issues.
- Install, configure, and troubleshoot operating systems, applications, and IT equipment.
- Assist in user account setup, password resets, and access management.
- Monitor system performance and escalate issues to senior team members where necessary.
- Track and document IT support requests in the ticketing system.
- Assist in routine maintenance activities such as backups, updates, and patching.
- Ensure adherence to IT policies, data security, and compliance standards.
You Have
- 0-1 year of experience with Diploma / bachelor's degree in information technology, Computer Science, Engineering, or related field.
- Basic knowledge of operating systems (Windows/Mac).
- Understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).
- Familiarity with MS Office tools and productivity software.
- Strong problem-solving and troubleshooting skills.
- Good communication skills and ability to work in a team.
Good to Have
- Knowledge of system administration tools or IT helpdesk software.
- Exposure to cloud platforms (Azure, AWS, Google Cloud).
- Any certification such as CompTIA A+, Microsoft Certified: Azure Fundamentals, ITIL Foundation, CCNA (beginner level) will be an added advantage.
Top Skills
What We Do
BPM LLP is one of the 50 largest public accounting and advisory firms in the country. With more than 800 professionals along the West Coast – as well as offices abroad – we help clients succeed around the world. We offer a cross-functional team approach that gives clients direct access to the best and most qualified resources. With full-service capabilities in audit, tax and advisory services, we possess in-depth knowledge of the transactional industry—its key processes, challenges surrounding growth and performance, regulatory compliance and governance—and the many other complex accounting and reporting issues you face. Our collective knowledge representing a diverse client base allows us to serve as experts in over a dozen industries. In 2021, we are proud to be named by Forbes “Best Tax and Accounting Firms” and #22 on Vault’s “Accounting 50” ranking! We invite you to learn more about us, visit bpmcpa.com
