Analyzes risks and assists with developing solutions for clients needs.
Assists with responding to client queries and concerns, resolving issues promptly in order to maintain client satisfaction.
Supports and assists in the design, development, and marketing of new brokerage products and programs to win new projects.
Assists more senior level Brokers on more complex client assignments.
Demonstrates proficient awareness of market conditions to better serve clients and inform more junior Brokers on market trends.
Updates management on issues, progress, etc, regularly and upon request to ensure high quality client service.
Monitors accounts (payments, collections, etc.) anticipating and preventing problems when possible.
Maintains strong relationships with clients, colleagues, and insurance/reinsurance companies to efficiently communicate client demands and requests internally.
May assess contract documents and bond forms, as well as banking terms and conditions.
May assess and explain for the Client the terms and conditions of General Agreement of Indemnity required to be executed by Clients to support all surety transactions.
May assess financial statements for all industries with specific knowledge of each industries unique financial metrics.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Skills Required
- Ability to analyze client risks and assist in developing insurance solutions
- Strong client communication and issue resolution skills
- Familiarity with insurance and reinsurance market conditions
- Experience monitoring accounts, payments and collections
- Ability to assess contract documents, bond forms, and banking terms
- Ability to assess and explain General Agreement of Indemnity terms for surety transactions
- Ability to analyze financial statements and industry-specific financial metrics
- Collaborative relationship management with clients, colleagues, and insurers
What We Do
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
