Associate Human Resources Business Partner

Posted Yesterday
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Milwaukee, WI, USA
In-Office
Mid level
Professional Services
The Role
Supports employees and leaders with employee relations, performance management, investigations, conflict resolution, coaching, and compliance across union and non-union teams. Builds frontline workforce relationships, maintains HR records, analyzes workforce trends and engagement feedback, and recommends improvements. Partners with HR functions on strategic initiatives, organizational effectiveness, and employee experience programs.
Summary Generated by Built In

Associate Recruiting Business Partner 
Centers For Independence
Milwaukee, WI

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Job Purpose:
The Associate Human Resources Business Partner is a trusted partner to leaders and employees, helping create a positive, productive, and people-first workplace. In this role, you’ll be a visible HR presence supporting frontline teams, building strong relationships, and providing guidance on employee relations, performance management, workplace concerns, and investigations. You’ll partner with both union and non-union employees and leaders, identify trends and opportunities to strengthen the employee experience, and help turn HR strategies into meaningful solutions that support our people and organization.

Essential Job Functions:

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

  • Serves as the primary point of contact for employee relations matters, providing guidance and support to employees and leaders on workplace concerns, policy interpretation, performance issues, and conflict resolution in both union and non-union teams. 
  • Leads employee relations activities including coaching, performance management, disciplinary actions, documentation, workplace investigations, and terminations while ensuring consistency and compliance.
  • Builds strong relationships with employees and leaders through regular site visits and engagement, with a focus on supporting frontline staff and understanding workforce needs.
  • Supports the HR Business Partner and HR leadership team in the planning and execution of strategic HR projects and organizational initiatives.
  • Identifies trends, recurring issues, training gaps, and engagement opportunities through employee interactions, investigations, feedback, and workforce data analysis, making recommendations for improvement.
  • Documents and maintains records, including employee files, discussions, unemployment, etc.
  • Collaborates on the design, administration, collection, analysis, and reporting of employee feedback and engagement programs to drive organizational effectiveness and employee experience improvements.
  • Partners with HR functions, including Talent Acquisition, Organizational Learning & Development, HRIS, and other HR areas, while supporting strategic HR projects and ensuring compliance with employment laws, policies, and collective bargaining agreements.
  • Other duties as assigned.
Qualifications

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)

Minimum Required Education: Bachelor’s degree required. PHR, SHRM or other HR certification a plus.

Minimum Required Experience: Minimum 2-4 years of progressive Human Resources experience, with significant experience in employee relations, workplace investigations, performance management, and employee coaching.

Experience working in a unionized environment is a plus. Experience supporting frontline and operational workforces preferred.

Travel Type:
Less than 10%

Knowledge, Skills, & Abilities:

  • Ability to build trust and credibility with frontline employees and leaders.
  • Expertise in employee relations, conflict resolution, workplace investigations, labor relations, and HR compliance, with the ability to navigate sensitive situations objectively and confidentially.
  • Strong coaching, consultation, and relationship-building skills, serving as a trusted partner to employees and leaders at all levels.
  • Analytical and strategic mindset with the ability to identify trends, recommend proactive solutions, and drive effective outcomes in a dynamic environment.
  • Excellent verbal and written communication, organizational, and project management skills, with the ability to work independently and manage multiple priorities.
  • Proficient in Microsoft Office applications.

Physical Requirements, Visual Acuity, and Work Conditions:

Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Visual Acuity: The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Working Conditions: The work environment can be busy and noisy. This can be a high-traffic department; People may be seeking assistance.

Skills Required

  • Bachelor's degree
  • 2-4 years of progressive Human Resources experience
  • Significant experience in employee relations, workplace investigations, performance management, and employee coaching
  • PHR, SHRM, or other HR certification
  • Experience working in a unionized environment
  • Experience supporting frontline and operational workforces
  • Proficiency in Microsoft Office applications
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The Company
HQ: Waukesha, WI

What We Do

MRA - The Management Association is a nonprofit employer association that provides comprehensive HR services, including recruitment, advice, training, and development, to over 5,000 member companies.

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