Associate, GTU Account Management

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Get to Know the Role 

As an important Account Management Associate, you will build business relationships with existing and potential relationships to achieve growth for GrabFood and merchants. You will lead all elements of business identification, strategy, partnerships, account management, and execution strategy.

You will be reporting to Strategy Manager - Merchants & Innovation.

This role is based onsite in our Bangkok Office.

The Critical Tasks You Will Perform

• Achieve growth in main accounts as measured by deliveries and GMV
• End-to-end deal managing (including working with operations, marketing, and product to ensure the success of the marketing campaigns and partnership)
• Develop enduring relationships with important partners that fit into our go-to-market strategy
• Evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses
• Work across departments to merchant-specific needs (e.g. customized reporting for merchants, marketing support, integrations)
• Drive by working with the GrabFood internal operations teams

Qualifications

What Essential Skills You Will Need

• Minimum 1-2 years experience in account management, business development, partnerships or equivalent role (Fresh graduate who has experience with F&B is welcome to apply)
• Passion in F&B industry is a huge plus; from street food to casual café & restaurant to premium food to social sellers
• Fluency in English. Mandarin or multilingual skills
• Experience establishing communication and engagement with prospects, with the ability to provide comprehensive solutions for varying customer needs
• Analyse complex data sets to obtain applicable insights and grow accounts
• Demonstrated across partners
• Have a competitive edge and excel in a team environment

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.