Associate Executive - Centralised Billing

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

The Associate is an entry-level role. The role holder combines both learning and delivering of low-to-medium complex payment processes and all related activities (except the review).

The work of the Associate will be reviewed by the Associate Manager and/or the Manager depending on whether 6-eyes review or 4-eyes review is required.

All work delivered need to be accurate, well-presented and meet quality standards.

What You'll Do: 

• You will receive and process payment requests from the Client Service team with accuracy and efficiency
• You will manage intra-group transfers, refunds, and core/non-core recurring fees such as Audit, Legal, and Administration charges
• You will process third-party payments including professional fees, loan repayments, and associated interest payments
• You will maintain company physical files and documents in proper order within compacters, safes, and filing cabinets
• You will ensure protection of information assets and comply with the Information Security Management System (ISMS) protocols at IQ-EQ MU

What We Offer 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions   
• Annual leave: All our employees are entitled to 22 days paid leave. Enhanced maternity and paternity, including shared parental leave and adoption leave 
• Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

About you:

• You hold a Bachelor's degree or part-qualified status with ICSA or ACCA
• You have 1–2 years' relevant experience in billing, finance, or a similar administrative role
• You are proficient in Microsoft Office (Word and Excel) at a competent level
• You are fluent in English and French (written and verbal)
• You demonstrate strong organisational skills with attention to detail and the ability to manage multiple priorities

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. 

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.