- Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules
- Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
- Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
- Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
- Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
- Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth
- Coach and provide technology expertise to end users to create collaborative solutions
- Identify efficiencies that enable process improvement, change management, and growth within enterprise locations
- Provide annual infrastructure refresh needs, manage expenses, and identify cost savings
- Travel independently to enterprise locations
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
QualificationsMinimum
- Any experience in supporting a specific technology domain or system.
- Knowledge of Microsoft products.
- Ability to collaborate in a team environment
- Administrative and project management skills
- Ability to articulate technology information to all levels of the organization
- Communication skills to effectively share information with business leaders and stakeholders
- Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles
Desired
- Associate Degree a technology discipline or related certifications
- Any experience as a project manager
- Any retail technology knowledge
- Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware
Skills Required
- Experience supporting a specific technology domain or system
- Knowledge of Microsoft products
- Ability to collaborate in a team environment
- Administrative and project management skills
- Ability to articulate technology information to all levels of the organization
- Communication skills for sharing information with business leaders and stakeholders
- Knowledge of technology infrastructure, systems, procedures, and project life cycles
- Associate degree in a technology discipline or related certifications
- Experience as a project manager
- Retail technology knowledge
- Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end-user software, and related hardware
Kroger Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kroger and has not been reviewed or approved by Kroger.
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Healthcare Strength — Healthcare coverage in many union divisions has been protected or improved in recent contracts, with some regions avoiding proposed cuts and others expanding spousal coverage and strengthening short‑term disability. Mental‑health resources and 24/7 access are also emphasized, supported by third‑party recognition in recent years.
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Retirement Support — Retirement options include a company 401(k) with a match and, in many union roles, access to pension or variable annuity plans that have been stabilized through recent agreements. Match levels and pension participation vary by division and role, so specifics require local confirmation.
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Wellbeing & Lifestyle Benefits — Education assistance through “Feed Your Future” offers substantial tuition support for both part‑ and full‑time associates, alongside free financial coaching. Perks such as associate discounts and periodic Boost membership offers add incremental value to total rewards.
Kroger Insights
What We Do
At Kroger, we believe no matter who you are or how you like to shop, everyone deserves affordable, easy-to-enjoy, fresh food. This idea is embodied in our simple tagline—Fresh for Everyone™. Kroger ranks as one of the world’s largest retailers. We are nearly half a million associates across 2,800 stores in 35 states operating two dozen grocery retail brands and 34 manufacturing and 44 distribution locations, all dedicated to living our Purpose: to Feed the Human Spirit™. Together, we serve more than 11 million customers daily in our stores and online through convenient e-commerce options like pickup, ship and delivery, serving America through food inspiration and uplift. Customers love Our Brands, including the popular Kroger®, Private Selection® and Simple Truth® brands. Our own manufacturing plants produce many of Our Brands products, including breads, dairy products, meat and thousands of grocery items. We also believe in and are committed to doing our part to create #ZeroHungerZeroWaste communities by 2025.
