Associate, Enterprise Account Management

Posted 7 Days Ago
Be an Early Applicant
2 Locations
In-Office
Junior
Logistics • On-Demand
DoorDash is a technology company that connects people with the best of their neighborhoods.
The Role
Support Enterprise Account Managers for major restaurant partners across Australia and New Zealand by owning reporting, dashboards, and data-driven commercial insights; drive operational workstreams (menu optimization, onboardings, merchant marketing), collaborate cross-functionally, and prepare for merchant meetings and conferences.
Summary Generated by Built In

About the Team

We are looking for an Associate to join the Enterprise team. This person will support our Enterprise Account Managers with the day-to-day management, analytics, reporting, and operational execution for some of our largest enterprise restaurant partners across Australia and New Zealand.

About the Role

The DoorDash Restaurant Enterprise team is responsible for the strategic vision and development of key restaurant merchants in Australia and New Zealand. DoorDash is a fast-moving company, so we are looking for someone who is adaptable, hard-working, a team player, a critical thinker, organised, and an optimistic problem solver. In this role you will support Enterprise Account Managers through analytics, reporting, operational workstreams, and cross-functional collaboration - turning data into commercial insights that shape how we grow our biggest restaurant partnerships.

You’re excited about this opportunity because you will…
  • Reporting & Analytics - Build and own client reporting and dashboards, translating raw data into a clear "so what" that drives commercial decisions
  • Commercial Insights - Produce data-driven analyses, presentations, and recommendations that support business reviews, joint business planning, and commercial renegotiations
  • Operational Excellence - Drive day-to-day operational workstreams end to end, including menu optimisation, project planning, store onboardings and change of ownerships, merchant marketing, and custom reporting
  • Cross-functional Collaboration - Partner with product, marketing, operations, and analytics teams to solve problems and keep workstreams moving for our clients
  • Partner Support - Support Enterprise Account Managers across the management and growth of our top restaurant partners, including preparing for and attending merchant meetings and conferences across Australia and New Zealand
We’re excited about you because…
  • Experience - You have 1-3 years' experience in a fast-paced environment such as management consulting, tech, FMCG, commercial / category management, account management, or analytics
  • Entrepreneurial - You create your own structure in a fast-moving environment; where there's no playbook, you write one
  • Relationship-builder - You love working directly with clients; you create and maintain long-term relationships
  • Analytically rigorous - You're confident in spreadsheets and BI tools, and can turn raw data into a clear, defensible commercial insight
  • A structured communicator - You organise information clearly and make it easy for stakeholders to understand and act on
  • An owner - You move without being told, proactively frame problems, and close the loop
  • Gritty - You like rolling up your sleeves and getting into the detail as much as you like the big picture
  • Commercial fluency - a working understanding of margin, commission, and ROI
About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.


Skills Required

  • 1-3 years' experience in management consulting, tech, FMCG, commercial/category management, account management, or analytics
  • Strong spreadsheet skills (Excel/Google Sheets)
  • Experience building reports and dashboards and using BI tools
  • Ability to translate raw data into commercial insights and presentations
  • Strong stakeholder management and communication skills
  • Experience driving operational workstreams end-to-end (project planning, onboardings, menu optimisation)
  • Commercial fluency (working understanding of margin, commission, ROI)
  • Willingness to attend merchant meetings and conferences across Australia and New Zealand

DoorDash Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DoorDash and has not been reviewed or approved by DoorDash.

  • Healthcare Strength Feedback suggests corporate roles receive comprehensive medical, dental, and vision coverage alongside mental health support and wellness resources.
  • Leave & Time Off Breadth Feedback suggests generous time off policies for employees, including flexible or unlimited PTO in many roles, paid sick days and holidays, and extended paid parental leave.
  • Wellbeing & Lifestyle Benefits Corporate employees benefit from daily free meals in office and a range of stipends for home office setup, Wi‑Fi, gym/wellness, commuting, and other lifestyle perks.

DoorDash Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: San Francisco, CA
15,000 Employees
Year Founded: 2013

What We Do

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

Why Work With Us

When you join our team, you join our dream: to grow and empower local economies. We’re focused on improvement—from moving faster to leveling up the quality of our product—and our work is never complete. If you’re looking to define your career as part of something greater than yourself, come scale with us.

Gallery

Gallery

Similar Jobs

HiBob Logo HiBob

Sales Manager

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
Australia
1350 Employees

McCain Foods Logo McCain Foods

Sales Representative

Food • Retail • Agriculture • Manufacturing
In-Office
Melbourne, Victoria, AUS
20000 Employees

McCain Foods Logo McCain Foods

National Business Manager, Foodservice Distributors

Food • Retail • Agriculture • Manufacturing
In-Office
Melbourne, Victoria, AUS
20000 Employees

McCain Foods Logo McCain Foods

Account Manager

Food • Retail • Agriculture • Manufacturing
In-Office
Melbourne, Victoria, AUS
20000 Employees

Similar Companies Hiring

Air Space Intelligence Thumbnail
Transportation • Software • Machine Learning • Logistics • Defense • Artificial Intelligence • Aerospace
Boston , Massachusetts
150 Employees
HERE Technologies Thumbnail
Artificial Intelligence • Automotive • Computer Vision • Information Technology • Internet of Things • Logistics • Software
Amsterdam, NL
6000 Employees
Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account