Associate Engineer, IT Eng System Mgr

Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
As part of your responsibilities, you will be required to:

• Support essential IT operations across operating systems, security tools, applications, servers, laptops, desktops, software, and hardware while collaborating with Lab, Data Center, Cloud, IT, and Engineering teams. Open to fresh graduates with 0 years of experience. ( Linux and Windows knowledge is mandatory)
• Provide 16/5 rotational on-call support, ensure SLA compliance, classify incidents accurately, communicate ticket status, and manage escalations through timely resolution.
• Troubleshoot operational issues, perform incident and problem management, identify root causes, and deliver technical support aligned with business priorities.
• Monitor system performance, review logs, perform trend analysis, and take proactive actions to improve uptime, solution health, and operational reliability.
• Use knowledge bases, best practices, technical articles, and continuous learning to improve support quality and resolve recurring issues effectively.
• Identify, design, and implement scalable process and technology improvements that enhance support for engineering tools, services, and operational workflows.
• Apply AI-enabled ways of working, including Microsoft Copilot, Generative AI, automation, analytics, and AI-assisted troubleshooting, to improve productivity, reporting, monitoring, ticket analysis, and knowledge management.
• Use AI responsibly by validating AI-generated outputs, protecting confidential information, following security and compliance requirements, and supporting Micron's Responsible AI principles.
• Provide day-to-day technology direction across Linux and Windows hosts in Lab, Data Center, and Cloud environments.

Technical Skills & Tools:

• Ansible, Kubernetes/OpenShift, RH Satellite, Zabbix, and infrastructure monitoring tools.
• Virtual machines, containers, and cloud platforms including AWS, Azure, and GCP.
• CI/CD tools such as Jenkins and related automation frameworks.
• AI-enabled productivity and engineering tools, including Microsoft Copilot, Generative AI, automation scripts, analytics dashboards, and intelligent monitoring solutions.
• Ability to learn and apply new utilities, tools, and technologies through knowledge transfer sessions and continuous technical development.

About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.