Onsite: Horsham, PA
CVR, Computerized Vehicle Registration, automates transactions taking place between vehicle dealerships and state registration agencies. CVR achieves these transactions by connecting automobile, motorcycle, and recreational vehicle dealers directly to the government system via a secure and reliable high-speed network. We are thrilled to add CVR to our industry leading suite of offerings. Are you early-career and looking for an opportunity to join a Global leader of it's industry? With CDK and CVR, you'll develop your career and have the freedom and ability to move upwards. How far you go is up to you!
Position Responsibilities & Essential functions
- Work closely with customers over the phone to research and resolve problems and issues.
- Collaborate with account executive, state manager, and director of operations as needed to address customer issues and concerns
- Work with the Bureau of Motor Vehicles to make title corrections and resolve problems.
- Understand and adhere to all Motor Vehicle policies and procedures at all times.
- Perform quality control inspections of Motor Vehicle paperwork, including error identification and documented resolution notes using web-based system.
- Utilize document management system to research, enter and manage data
Qualifications & Job Requirements
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- Associates Degree strongly preferred
- Ability to document, track and monitor a problem/issue to a timely resolution
- Problem solving ability
- Strong verbal and written communication skills along with prioritization of duties
- .Customer Service experience required
- .Accuracy and attention to detail
- .Strong analytical skills
- Strong data entry skills (Windows & IOS environments)
- Intermediate Windows skills
- Must live in Horsham, PA
Compensation: $18/hr - $20/hr
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.
CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.
Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.
Top Skills
What We Do
We’re Neuron at CDK Global. We use artificial intelligence and machine learning to produce predictive data insights for dealers and automakers. We’re committed to helping dealers connect and serve their customer base while growing their businesses in the way they envision.
After the acquisition of Square Root on February 1st, our enterprise software, CoEFFICIENT®, is further breaking through organizational silos, uncovers each dealership's unique needs, and helps achieve business goals to improve customer experiences.
Why Work With Us
Our culture is at the core of everything we do. As we grow, we’re not only looking to hire the best and brightest, but we’re also looking for people who share our values of Own It, Stay Curious, Be Open and Create Possibilities. We pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different
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