Company Description
Company Description:
We are a Digital Engineering company that builds products, services, and experiences that inspire, excite, and delight. Nagarro operates at scale, across a variety of technologies and business domains (verticals), with 19,000+ experts across 33 countries. Our work culture is entrepreneurial, agile, and non-hierarchical. We are currently seeking professionals to strengthen our Salesforce Practice in Latin America.
Position Overview:
We are looking for an experienced Salesforce Solutions Architect / Technical Lead to guide the implementation of Salesforce platforms. This role involves solution design, architecture, and collaboration across functions to deliver high-performance, scalable solutions.
Job Description
Solution Design & Architecture:
- Lead the design and architecture of end-to-end solutions based on business requirements and technical specifications.
- Create solution blueprints, architecture diagrams, data models, process automation, system integrations, and technical documentation.
- Ensure scalability, security, and smooth integration with existing systems.
- Provide expertise in Salesforce features, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and platform capabilities.
- Evaluate new Salesforce features and AppExchange products for suitability.
Technology Strategy:
- Collaborate with stakeholders to align solutions with business objectives and technology strategies.
- Provide guidance on the adoption of emerging technologies and best practices.
- Define architectural standards that align with organizational goals.
- Act as a trusted advisor, addressing both current needs and future scalability.
Cross-Functional Collaboration:
- Work closely with developers, business analysts, and project managers to ensure successful implementation.
- Lead technical discussions and architecture reviews to ensure adherence to best practices.
- Mentor and lead development teams throughout the project lifecycle.
Integration & System Performance:
- Oversee the integration of cloud and on-premise systems, ensuring seamless user experiences.
- Monitor system performance to meet scalability, security, and reliability requirements.
- Ensure data integrity and design strategies for system scalability and disaster recovery.
Documentation & Governance:
- Create and maintain technical documentation, including architecture diagrams and integration plans.
- Ensure compliance with architecture governance and industry standards.
- Define and enforce coding, security, and data management standards.
Risk Management & Security:
- Identify and mitigate architectural risks, ensuring solutions meet security and compliance requirements.
- Conduct regular architecture reviews and identify opportunities for improvement.
Training and Enablement:
- Mentor developers and administrators on Salesforce architecture and best practices.
- Deliver technical documentation and user guides.
Qualifications
- 14+ years of experience in software development, solution design, or similar roles.
- Proven experience in designing and implementing large-scale solutions.
- Expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform tools.
- Experience in system integration and leading project teams.
Key Skills:
- Strong understanding of architectural frameworks, design patterns, and best practices.
- Proficiency in programming languages (e.g., Java, Python, .NET) and databases (SQL/NoSQL).
- Expertise in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
- Familiarity with integration tools (e.g., MuleSoft, REST/SOAP APIs) and ETL solutions.
- Excellent problem-solving, communication, and collaboration skills.
Preferred Skills:
- Salesforce certifications such as Salesforce Certified Application Architect or System Architect.
- Experience in DevOps practices, including CI/CD pipelines and tools like Copado or Gearset.
- Industry experience in finance, healthcare, retail, or technology (preferred).
- Exposure to Salesforce CPQ.
- Certification in Agile methodologies like SCRUM.
Additional Information
Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.
Top Skills
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.