Associate Director, Verizon Business Communications

Posted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office
126K-219K Annually
Senior level
Information Technology • Internet of Things • Other • Cybersecurity • Infrastructure as a Service (IaaS)
The Role
Leads Verizon Business communications strategy, integrated campaigns, earned media, executive communications, message governance, measurement, crisis communications, and reputation management. Acts as a strategic advisor to senior executives, develops multi-channel narratives, manages agencies and cross-functional teams, and drives communications initiatives across a complex, regulated B2B technology environment.
Summary Generated by Built In
When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

The Verizon Business Communications team is seeking a seasoned communications strategist to shape and execute overarching communication strategies across our business portfolio. You will serve as a trusted counselor to senior executives and lead high-impact integrated campaigns that elevate our brand reputation and drive commercial momentum. As an experienced and highly creative strategist, you constantly innovate and seek out the best practices, latest trends, best technologies and most efficient processes. Whether guiding team members, managing agency partners, or directing cross-functional working groups, you will bring agility, message governance, and strategic vision to complex business priorities.

Responsibilities will include:

  • Strategic Planning & Campaign Architecture: Developing and executing comprehensive, integrated communication strategies across Verizon Business, translating commercial goals into multi-channel campaigns that align with the overall communications approach.

  • Earned Media Strategy & Reputation Execution: Driving proactive media relations strategies, creating stories and turning enterprise milestones into national credibility while cultivating key relationships across business, tech, and trade media.

  • Executive Communications & Leadership Counsel: Acting as a strategic communications partner to senior leaders, providing executive positioning, messaging discipline, briefing materials, and tailored coaching.

  • Strategic Writing & Message Governance: Building and maintaining disciplined narrative architecture, including message maps, proof points, Q&As, and thought leadership to ensure consistent messaging across internal, external, and partner channels.

  • Measurement, Insights & Operations: Establishing measurement frameworks and utilize data-driven insights to evaluate campaign impact, optimize channel performance, and drive operational excellence.

  • Crisis & Issues Management: Leading cross-functional messaging strategies for high-stakes business matters, protecting company reputation in a fast-paced, highly regulated environment.

  • Team & Matrix Leadership: Leading communications initiatives through direct management, agency oversight, or matrixed cross-functional teams, fostering a culture of trust, care, and strategic excellence.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

  • Experience in external corporate communications, executive communications, or agency settings.

  • Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.

  • Proven track record of developing end-to-end campaign architecture and leading multi-channel messaging governance.

  • Proven ability to lead and influence, whether through direct team management or cross-functional matrix leadership.

Even better if you have one or more of the following:

  • Master’s Degree.

  • Experience across B2B technology and/or telecommunications sectors.

  • Deep network of established relationships with national business, tech, and industry journalists.

  • Experience building, mentoring, or directing agency partners and multidisciplinary project teams.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $125,500.00 - $219,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $125,500.00 - $219,000.00.

Skills Required

  • Bachelor's degree or four or more years of work experience
  • Eight or more years of relevant experience
  • Experience in external corporate communications, executive communications, or agency settings
  • Experience serving as a strategic communications partner to senior executives in a complex, matrixed organization
  • Experience developing end-to-end campaign architecture and leading multi-channel messaging governance
  • Ability to lead and influence through direct team management or cross-functional matrix leadership
  • Master's degree
  • Experience in B2B technology or telecommunications
  • Established relationships with national business, technology, and industry journalists
  • Experience building, mentoring, or directing agency partners and multidisciplinary project teams

Verizon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verizon and has not been reviewed or approved by Verizon.

  • Fair & Transparent Compensation Fairness and competitiveness of pay are highlighted through statements such as “pay is good,” “pays very well,” and “the compensation at VZ is very competitive.” High earning potential is also described for certain roles, including base pay plus commissions and bonuses.
  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, spanning medical, dental, and vision with before-tax contributions and preventive-care credits. Increased HSA contributions and multiple plan options further reinforce the perceived strength of health benefits.
  • Retirement Support Retirement offerings are positioned as robust, including a strong 401(k) match, pension eligibility for some groups, and additional financial protections like life and long-term disability coverage. Union contract updates also point to pension increases and retirement security improvements.

Verizon Insights

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The Company
HQ: New York, NY
Year Founded: 2000

What We Do

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to move the world forward - collectively building the network America relies on most. Here, we have the ability to learn and grow at the speed of technology, the space to create within every role, and the opportunity to shape a rewarding career.

Why Work With Us

Integrity. Respect. Excellence. Accountability. These are some of the key values at the heart of our Credo. This code of conduct lays out how we show up as a responsible business every day. It is the blueprint that inspires us to live up to the highest standards and defines who we are and how we work.

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