Associate Director, US Customs

Description
Our Global Tax and Customs department is a team of approximately 200 people focused primarily on tax and trade matters most strategic and important to GM's market leadership and business success. We apply our technical knowledge and learn about GM's business to deliver clear, actionable, value-add advice and to support compliance with the tax and import/export laws in the markets where GM does business. We partner with stakeholders across GM and collaborate with our many tax and customs third party advisors in managing GM's global tax and customs positions. Global Tax and Customs is a team that values team member growth, development and wellbeing by emphasizing trust, flexibility, feedback and adjustment, and development opportunities for professional growth.
Overview of Your Role:
The Associate Director, US Customs, is responsible for GM's compliance with US Customs & Border Protection (CBP) regulations and oversees US trade flows, duty payments, and duty mitigation programs. This role serves as GM's primary interface with CBP and key internal stakeholders, including Global Purchasing and Supply Chain, Finance, Engineering, and R&D. The position leads GM managers and senior analysts responsible for US Customs operations and post-entry activities, manages an extensive third-party Customs Broker network, and, in partnership with the North American Regional Director, has ownership and authority of customs operating model and risk posture over GM's US trade flows.
Your Responsibilities:

• Provide leadership for US cross-border customs strategy and governance, ensuring efficient, resilient, and compliant processes that enable all US plant operations.
• Lead tariff implementation, impact analysis, and timely business communications.
• Oversee US border disruption management and contingency planning.
• Ensure compliance with corporate requirements and CBP obligations.
• Manage post-entry activities, including PSCs, reconciliations, prior disclosures, CBP audits, CTPAT, drawbacks, and liquidated damages.
• Own the US customs duty financials, setting strategy and providing oversight for payments, accounting, monthly forecasting, multi-year outlooks, and duty budgeting across all US trade flows.
• Drive process optimization and automation using AI, analytics, and data-driven tools.
• Set the strategic direction for US customs compliance and, in partnership with the Controls & Compliance COE, design and govern the standards and controls framework for GM Customs.
• Lead GM employees and Customs Brokers in day-to-day US import operations.
• Oversee broker compliance with GM Customs policies and KPIs.
• Lead and set the tone to resolve complex import issues to support timely, cost-effective clearance.
• Advise business partners on CBP regulations and US import requirements.
• Partner cross-functionally to reduce GM's US duty exposure.
• Onboard new business units and joint ventures.
• Develop talent, build critical capabilities, and establish succession plans for key US Customs roles.

Required

• 10+ years of customs and trade related experience
• Strong ethical judgment and compliance mindset
• Bachelor's degree in finance, accounting, or related field
• Proven leadership and people development capabilities
• Strong communication, collaboration, and stakeholder management skills
• Demonstrated problem-solving skills
• Deep knowledge of tariffs, trade remedies, trade agreements, and their impact on automotive or manufacturing operations
• Ability to present complex issues and recommendations to senior leadership

Preferred

• Licensed Customs Broker
• MBA, master's degree, or other advanced degree

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Detroit MI three times per week, at minimum [or other frequency dictated by the business]
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.