Associate Director, Technology Solutions

Reposted Yesterday
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5 Locations
In-Office
142K-196K Annually
Expert/Leader
Healthtech
The Role
Lead technology strategy and delivery for healthcare products, managing engineering teams and Scrum Masters. Drive cloud-native application development, operational excellence, observability, incident prevention, and AI-first automation. Own project planning, budgets, staffing, documentation, code reviews, and stakeholder alignment from design through deployment and maintenance.
Summary Generated by Built In
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The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).

**This position requires a physical residence and in-office presence in one of the following office locations: Dallas/Frisco, TX, Louisville, KY, Arlington, VA, DC/Baltimore Metro area. **

The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s) and could lead multiple managers or highly specialized professional associates.

Key Responsibilities:

  • Technical decision-making

    • Ability to evaluate architecture options, delivery risks, dependencies, and trade-offs.

  • Engineering team leadership

    • Experience leading Agile teams, coaching engineers, removing blockers, and improving delivery maturity.

  • Strategic execution

    • Ability to convert enterprise priorities into actionable technology initiatives and measurable delivery outcomes.

  • Operational excellence

    • Focus on reliability, observability, incident prevention, cost management, and continuous improvement.

  • Responsible for managing Healthcare Products, from design to deployment, and implementation support efforts

  • Should be able to contribute to building and maintaining modern applications with cloud native architecture

  • Manage top-down oversight throughout the entire execution to ensure successful delivery in adherence stakeholder goals

  • Lead a team of Scrum Master/Managers and ensure progress and address any questions or challenges regarding projects

  • Should be able to own the delivery team as a supervisor and manage their performance

  • Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones

  • Ensure processes are adhered to and product vision is implemented in timely manner.

  • Hands on implementing code review with the broader development teams.

  • Understanding risks, dependencies and increasing value delivered through the project / product life

  • Update and maintain all production technologies ensuring proper maintenance and installation

  • Develop comprehensive project/ product plans that merge customer requirements with company goals and coordinate various managers and technical, as required

  • Ensure the team maintains the required documentation for knowledge management

  • Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives

  • Ability to work well with diverse teams, including developers, engineers, architects, quality assurance, and operations.

  • Execute all aspects of large construction projects, refresh, retrofits, from planning to implementation to completion

  • Approves concept designs, deliver project schedule assign and allocate resources

  • Manages internal staff, hiring, mentoring, training and evaluating

  • Hire and manage contractors, architects, engineers and interface

  • Prepare and develop budget and manages the maintenance of the master budget and schedule

  • Documents all phases of the project prepares project status reports for Sr Management on a recurring basis throughout the project, checking milestones.


Use your skills to make an impact
 

Required Qualifications

  • Bachelor's Degree

  • 6 or more years of technical leadership experience

  • 2 or more years of management experience

  • Solid understanding of operations, technology, communications and processes

  • Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.

  • Experience with AI technology with AI first mind set and automating solutions.

Preferred Qualifications

  • Master's degree



Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$142,300 - $195,700 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us
 
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Skills Required

  • Bachelor's Degree
  • 6 or more years of technical leadership experience
  • 2 or more years of management experience
  • 10+ years of progressive experience leading continuous improvement efforts
  • Solid understanding of operations, technology, communications and processes
  • Experience with AI technology and AI-first mindset for automation
  • Master's degree

Humana Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.

  • Healthcare Strength Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
  • Leave & Time Off Breadth Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
  • Retirement Support A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.

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The Company
HQ: Louisville, KY
40,741 Employees
Year Founded: 1961

What We Do

At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

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