Chewy's AI & Data organization is seeking an Associate Director of Technical Product Management (TPM) to lead the data platform product portfolio and the product management discipline within the Enterprise Data Systems (EDS) platform. EDS powers Chewy's enterprise data foundation - spanning Snowflake, dbt Cloud, Kafka, AWS, and BI tools like Tableau, Sigma, and Omni Analytics - delivering governed, reliable, AI-ready data that enables analytics and automation company-wide.
You will lead the product management discipline within EDS managing a team of (TPMs) and driving the operating rhythm, communication, and delivery cadence for the EDS portfolio. You'll bridge strategy and execution so that data products, pipelines, and governance capabilities ship predictably, transparently, and in lockstep with Chewy's AI and business priorities.
What You'll Do
Product Strategy and Portfolio Ownership
- Own the cross-domain EDS product portfolio (Discover, Engage, Serve, Participants), with clear problem definitions, value propositions, and success metrics.
- Define and socialize a multi-quarter product strategy and roadmap across ingestion, governance frameworks, and AI platform integrations.
- Translate Chewy's AI and business strategies into a prioritized backlog of platform and data products with explicit trade-offs and expected impact.
- Connect product outcomes to clear success metrics and OKRs, ensuring that each initiative has measurable value and hypotheses to validate.
- Partner with Data Engineering, Governance, and Analytics leaders on portfolio-level planning, including investment bets, sequencing, and capacity trade-offs.
Product Discovery and Roadmap Execution
- Drive structured product discovery, partnering with internal customers to understand needs across analytics, AI, and operational teams.
- Prioritize features and capabilities based on customer value, technical feasibility, and platform scalability.
- Work closely with engineering and governance leaders to convert roadmaps into executable delivery plans, integrating data governance and quality gates while maintaining flexibility for learning and iteration.
- Maintain product roadmaps, status, key decisions, and upcoming launches across leadership forums, ensuring launches include clear adoption plans, documentation, and feedback loops that inform the next iteration.
- Partner with engineering to manage change control for platform-wide releases, migrations, and integrations such as Snowflake optimizations and dbt upgrades.
Leadership and People Management
- Lead and develop a team of technical product managers (I-III) focused on data platform, governance, and AI-enabling capabilities.
- Build a culture that balances velocity with quality, and clarity with autonomy.
- Coach product managers to deepen their product thinking, technical acumen, and stakeholder influence.
- Own recruiting, onboarding, performance feedback, growth plans, and promotion recommendations; monitor team health and engagement.
- Partner with peers to ensure unified leadership alignment across EDS and AI & Data.
Strategic Alignment and Stakeholder Partnership
- Collaborate with leadership within AI & Data and across stakeholder teams to define, refine, and communicate EDS product priorities.
- Represent the voice of internal customers, ensuring platform and data products solve real problems and unlock self-service at scale.
- Facilitate cross-domain collaboration so Discover, Engage, Serve, and Participants data collections operate as a cohesive product ecosystem.
- Represent EDS product delivery and outcomes in senior forums with crisp updates on health, risks, decisions, and value realization.
Process, Tooling, and AI-powered Product Excellence
- Define and refine product and delivery frameworks, tooling standards, and reporting practices used across EDS.
- Leverage AI and automation to improve visibility, predictability, and efficiency for product development and stakeholder communication.
- Partner with the AI Platform and Engineering teams to pilot and scale LLM-powered productivity and communication tools within EDS.
- Own core product artifacts, including vision and strategy documents, opportunity assessments, PRDs, implementation and rollout plans, and decision records.
What You'll Need
- 6+ years in technical product management or technical program delivery, including 3+ years managing teams.
- Proven experience running large-scale programs across data, analytics, or platform engineering.
- Familiarity with Snowflake, dbt Cloud, Kafka, AWS, and BI platforms (Tableau/Sigma/Omni).
- Demonstrated ability to manage complex cross-team dependencies and align multiple technical roadmaps.
- Strong leadership presence with excellent written and verbal communication; able to distill complexity into clarity and tell a compelling story with data.
- Passion for using AI and automation to improve execution.
- Experience introducing and scaling modern delivery frameworks (agile, SAFe, or hybrid) in technical organizations.
- Track record of developing talent and building highly collaborative, empowered teams.
- Ability to think strategically and act operationally; you connect the roadmap to measurable outcomes and enforce metric quality and UAT readiness.
Why You'll Love This Role
- Lead the TPM discipline within EDS and influence how engineering, stewardship, AI, and analytics align on delivery.
- Build and mentor a team of TPMs shaping the future of Chewy's data products and governed data platform.
- Influence and guide reviews of architecture, process, and product direction across Chewy's most strategic data initiatives.
- Use AI and automation to raise the bar on how large-scale technical programs are executed and communicated.
- Be a key member of the EDS leadership team, helping Chewy build the most trusted, intelligent, and efficient data platform in retail.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
Gallery
Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
