Associate Director, Technical Operations Program Manager

Position Summary

The Associate Director, Technical Operations Program Management (TOPM) will support one or more clinical-stage programs by enabling effective coordination and execution of deliverables within Technical Operations (Tech Ops). Partnering closely with Tech Ops Program Leads, this individual will provide project management support to ensure seamless execution of program plans, timely follow-up of actions and issues, and operational readiness for decision-making forums. The role is highly cross-functional, working with stakeholders across Tech Ops, CMC Quality, CMC Regulatory, and other cross-functional partners.

4 day on-site M- Th

Key Responsibilities

Program Execution & Tracking

• Support one or more development programs by maintaining integrated Tech Ops timelines and deliverables across drug substance, drug product, analytical, supply chain, and other partnering functions
• Manage action and RAID (Risks, Assumptions, Issues, Decisions) logs and drive timely follow-up and closure
• Proactively identify items requiring discussion or decision; support teams in developing recommendations and bring them forward to the appropriate forums

Team & Meeting Support

• Partner with Tech Ops Program Leads to organize and manage program-related team meetings, ensuring effective discussions and alignment
• Prepare agendas, slide decks, and meeting minutes; track and follow up on action items
• Ensure seamless information cascade between Tech Ops teams, governance forums, and cross-functional partners
• Coordinate preparation of clear, high-quality program updates and recommendations for Tech Ops leadership, the Global Program Team (GPT), and other forums

Cross-Functional Collaboration

• Partner closely with CMC Quality, CMC Regulatory, and other stakeholders to ensure alignment on program strategy, risks, and deliverables
• Facilitate communication and accountability across Tech Ops and key cross-functional teams

Process & Tool Optimization

• Champion the use of Smartsheet for project tracking, RAID management, and reporting
• Contribute to standardized processes and templates that enable scalability as the Tech Ops portfolio grows

Qualifications

• Bachelor’s degree in life sciences, engineering, or related discipline preferred; PMP certification preferred
• 8+ years of relevant experience in biotechnology/pharmaceutical development, with exposure to CMC, Technical Operations, and program management
• Strong understanding of late-stage development and CMC deliverables; prior NDA, BLA, or launch experience strongly preferred
• Proven success managing complex, cross-functional projects with multiple stakeholders
• Highly organized, detail-oriented, and adept at balancing multiple priorities in a dynamic environment
• Strong interpersonal and communication skills with the ability to influence without authority
• Proficiency in Microsoft Suite and Smartsheet

Key Attributes

• Collaborative partner and team player with a service-oriented mindset
• Strong commitment to accountability, follow-through, and delivering results
• Comfortable working with agility and adapting to shifting priorities