Associate Director, Strategic Adoption (Change Enablement)

Posted 2 Days Ago
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Hiring Remotely in North Carolina, USA
Remote
Senior level
Pharmaceutical
The Role
Lead organizational change management for enterprise transformation and AI adoption. Develop and execute change enablement plans, stakeholder assessments, readiness activities, communications, training, adoption metrics, and reinforcement strategies. Partner with leaders and CoE teams to embed sustainable behavior change and support large-scale transformation.
Summary Generated by Built In

When our values align, there's no limit to what we can achieve.
 
At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose - moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart®.

Job Title: Associate Director, Strategic Adoption (Change Enablement)

About the Role

We are seeking an Associate Director, Strategic Adoption to join our team in a remote capacity located on the East Coast. As an Associate Director, Strategic Adoption, you will play a pivotal role in advancing strategic transformation initiatives across Parexel by driving organizational readiness, stakeholder engagement, adoption, and sustainable behavior change. This position is critical to enabling the successful adoption of new processes, technologies, innovations, and enterprise-wide transformation efforts that support the future of clinical research. Working closely with senior leaders, business stakeholders, and cross-functional teams, you will develop and execute organizational change management strategies that accelerate adoption and deliver measurable business outcomes. This role is especially important in supporting Parexel's Artificial Intelligence Enablement and Innovation Center of Excellence teams, helping build AI literacy, encourage responsible AI use, and foster sustained adoption across the organization. You will join a fast-paced, growth-oriented environment where your expertise will directly influence enterprise transformation, employee engagement, AI adoption, communications strategy, learning enablement, and organizational effectiveness.

Key Responsibilities

  • Lead organizational readiness activities for enterprise transformation programs and strategic initiatives
  • Develop and execute integrated change enablement plans aligning stakeholder engagement, communications, training, adoption, and reinforcement activities
  • Conduct stakeholder assessments, change impact analyses, readiness assessments, and risk evaluations
  • Identify barriers to adoption and implement mitigation strategies
  • Partner with functional leaders to embed changes into business-as-usual operations
  • Establish adoption metrics and feedback mechanisms to drive continuous improvement
  • Partner with AI Enablement and Innovation CoE teams to accelerate AI adoption
  • Support AI initiatives through communications, learning, readiness, and engagement activities
  • Create executive presentations, newsletters, leadership communications, and success stories
  • Facilitate ambassador, champion, and stakeholder networks
  • Support Transformation Enablement CoE standards, methodologies, and capability building
  • Serve as a trusted advisor on change readiness, engagement, and adoption best practices

Candidate Profile

You’ll thrive in this role if you bring:

  • Strengths in organizational change management, stakeholder engagement, and strategic communications
  • Experience working within complex matrixed organizations
  • Ability to collaborate across teams and influence stakeholders
  • Strong attention to detail and focus on adoption outcomes
  • Comfort working with enterprise transformation initiatives and communications platforms

Required Qualifications

  • Bachelor's degree or equivalent experience
  • 7+ years of experience in organizational change management, transformation, communications, organizational readiness, employee engagement, learning, or related disciplines
  • Experience leading technology, process, organizational, or digital transformation initiatives
  • Experience supporting executive stakeholders and senior leadership teams
  • Experience conducting stakeholder analyses, impact assessments, readiness assessments, and adoption planning
  • Strong communication, facilitation, organization, and problem-solving skills

Preferred Qualifications

  • Certification in change methodologies such as Prosci, Kotter, CCMP, or similar frameworks
  • Experience supporting AI, digital, analytics, automation, or innovation programs
  • Experience managing employee communities and ambassador networks
  • Experience maintaining SharePoint sites and enterprise communications channels
  • Experience supporting large-scale enterprise transformation initiatives
  • Experience in life sciences, healthcare, clinical research, or highly regulated industries

Benefits and Compensation

  • Health, Vision & Dental Insurance
  • Tuition Reimbursement
  • Vacation/Holiday/Sick Time
  • Flexible Spending & Health Savings Accounts
  • Work/Life Balance
  • 401(k) with Company match
  • Pet Insurance

For a complete list of benefits, please visit www.parexel.com/us-benefits.

We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans.

If this job does not sound like the next step in your career, but perhaps you know of someone who would be a perfect fit, send them the link to apply!

We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research.

EEO Disclaimer
Parexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Skills Required

  • Bachelor's degree or equivalent experience
  • 7+ years experience in organizational change management, transformation, communications, organizational readiness, employee engagement, learning, or related disciplines
  • Experience leading technology, process, organizational, or digital transformation initiatives
  • Experience supporting executive stakeholders and senior leadership teams
  • Experience conducting stakeholder analyses, impact assessments, readiness assessments, and adoption planning
  • Strong communication, facilitation, organization, and problem-solving skills
  • Certification in change methodologies such as Prosci, Kotter, CCMP, or similar frameworks
  • Experience supporting AI, digital, analytics, automation, or innovation programs
  • Experience managing employee communities and ambassador networks
  • Experience maintaining SharePoint sites and enterprise communications channels
  • Experience supporting large-scale enterprise transformation initiatives
  • Experience in life sciences, healthcare, clinical research, or highly regulated industries

Parexel Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parexel and has not been reviewed or approved by Parexel.

  • Healthcare Strength Health coverage is described as comprehensive, including medical, dental, vision, HSA/FSA options, and company-paid disability insurance. Descriptions often portray the package as strong or “top notch,” adding meaningful value.
  • Retirement Support Retirement offerings include a 401(k) with company matching and, in some regions, generous pension contributions. Core financial protections are emphasized as a solid part of the total rewards.
  • Leave & Time Off Breadth Time-off programs include ample PTO or flexible/unlimited RTO alongside flexible schedules and remote/hybrid options. Work-life balance support from managers is highlighted as a practical advantage.

Parexel Insights

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The Company
HQ: Raleigh, NC
20,524 Employees

What We Do

Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help life-saving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory and therapeutic expertise, our team of more than 21,000 global professionals collaborates with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere. Our depth of industry knowledge and strong track record gained over the past 40 years is moving the industry forward and advancing clinical research in healthcare’s most complex areas, while our innovation ecosystem offers the best solutions to make every phase of the clinical trial process more efficient. With the people, insight and focus on operational excellence, we work With HeartTM every day to treat patients with dignity and continuously learn from their experiences, so every trial makes a difference. For more information, visit parexel.com. Community Guidelines Because Parexel’s social media channels are open to the general public and employees, we are not responsible for views expressed other than our own. However, we do not tolerate posts that are: • Abusive, harassing or threatening to others. • Defamatory, offensive, obscene, vulgar or depicting violence. • Hateful targeting by race/ethnicity, age, color, creed, religion, gender, sexual preference or orientation, nationality or political beliefs. • Sexually explicit or pornographic. • Fraudulent, deceptive, libelous, misleading or unlawful. • Referencing criminal or illegal activity. • Spamming. We reserve the right to remove any comments that do not adhere to our guidelines as well as report users who violate the rules of our page.

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