Associate Director, Strategic Account Management

Posted 24 Days Ago
Be an Early Applicant
Greenwich, CT, USA
In-Office
160K-190K Annually
Senior level
Insurance • Software
The Role
Manage key client relationships, develop strategic account plans, drive revenue growth, and ensure successful implementation of FinTech products at Zinnia.
Summary Generated by Built In

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE:

We are seeking a highly skilled and seasoned  with substantial experience in Financial Technology (FinTech) to join our dynamic team. The ideal candidate demonstrates a history of excellence in handling client relationships, fostering revenue expansion, and introducing groundbreaking solutions within the FinTech Industry.

WHAT YOU’LL DO:  

Client Relationship Management:

  • Serve as the primary point of contact for key clients, building and maintaining strong relationships at the executive level
  • Understand clients' business needs, challenges, and objectives, and proactively identify opportunities to add value through our products and services.

Strategic Account Planning:

  • Develop and execute strategic account plans to drive growth, retention, and expansion within assigned client accounts.
  • Collaborate with cross-functional teams including sales, product development, and customer support to ensure the successful delivery of solutions that meet clients' needs.
  • Drive revenue growth by identifying upsell and cross-sell opportunities, negotiating contracts, and closing new business within large existing client accounts.

Product Expertise:

  • Deeply understand our suite of FinTech products and services, and effectively communicate their value proposition to clients.
  • Work closely with clients to gather requirements, define solutions, and oversee the successful implementation and onboarding process.

WHAT YOU’LL NEED:  

  • Bachelor's degree in Business Administration, Finance, Computer Science, or related field. MBA or other relevant advanced degree preferred.
  • Proven track record of success in client-facing roles within the FinTech industry, with at least 7+ years of experience in account management, relationship management, client solutions, or related functions.
  • Strong understanding of financial services, banking, payments, or related sectors, with a deep knowledge of FinTech products and technologies, particularly within the insurance industry, and market trends.
  • Excellent communication, negotiation, and presentation skills, with the ability to articulate complex concepts and solutions to both technical and non-technical audiences.
  • Strategic thinker with a results-oriented mindset, capable of developing and executing on long-term client engagement strategies to drive business growth.
  • Strong analytical and problem-solving skills, with the ability to leverage data and insights to inform decision-making and drive continuous improvement.
  • Proven ability to work collaboratively across cross-functional teams and influence stakeholders at all levels of the organization.

WHAT’S IN IT FOR YOU?  

Zinnia offers excellent career progression and competitive compensation with the goal of retaining and growing talented team members. The salary range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid in certain Company locations. The salary range for this position is $160,000.00 to $190,000.00. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual’s skills, education, experience, training, and geographic location. The range may vary above or below the stated amounts. We offer great benefits, including health/dental insurance, parental leave, 401(k), incentive/bonus opportunity, tuition reimbursement, and so much more. We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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Skills Required

  • Bachelor's degree in Business Administration, Finance, Computer Science, or related field
  • 7+ years of experience in account management, relationship management, client solutions, or related functions
  • Strong understanding of financial services, banking, payments, or related sectors
  • Excellent communication, negotiation, and presentation skills
  • Strategic thinker with results-oriented mindset
  • Strong analytical and problem-solving skills
  • Proven ability to work collaboratively across cross-functional teams

Zinnia (zinnia.com) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zinnia (zinnia.com) and has not been reviewed or approved by Zinnia (zinnia.com).

  • Leave & Time Off Breadth Flexible or 'unlimited' PTO is described for many salaried roles, with additional volunteer time, holidays, and wellness days noted. Feedback suggests time off is broadly seen as a solid component of the package.
  • Parental & Family Support Paid parental leave is explicitly included in role descriptions, and anecdotes cite substantial leave durations. Feedback suggests family leave is a meaningful part of total rewards in the U.S. footprint.
  • Retirement Support A 401(k) is standard with indications of company matching and, in some cases, profit sharing alongside bonus eligibility. Feedback suggests retirement programs contribute materially to overall compensation.

Zinnia (zinnia.com) Insights

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The Company
HQ: Topeka, KS
1,258 Employees
Year Founded: 2005

What We Do

Zinnia is Where Complexity Ends and Simplicity Begins. By merging decades of industry expertise with advanced technology, Zinnia seeks to transform the life and annuity experience from end-to-end. We will empower our clients to innovate and launch products faster, to buy, sell, manage, and service products more effectively, and to better serve their customers.

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