Associate Director, Stewardship

Posted Yesterday
Be an Early Applicant
Fayetteville, AR, USA
In-Office
Junior
Other • Professional Services • Social Impact
The Role
Oversees donor stewardship and recognition programs, including acknowledgement letters, memorial/honor notifications, leadership communications, and donor recognition events. Manages NOSS approvals and scholarship tracking, produces financial and impact reports, updates stewardship matrix, and coordinates campus-wide stewardship with colleges and units. Supports project management and donor relations to ensure timely, accurate donor acknowledgement and reporting.
Summary Generated by Built In
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Closing Date:

08/28/2026
Type of Position:
Project Management


Workstudy Position:

No
Job Type:
Regular

Work Shift:
Day Shift (United States of America)


Sponsorship Available:

No
Institution Name:
University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.
For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


Department:
Donor Engagement Support


Department's Website:


Summary of Job Duties:
The Office of Engagement is dedicated to ensuring donors are stewarded, recognized and acknowledged in meaningful ways that communicate the impact of their philanthropic support across the University of Arkansas. The Office’s work inspires ongoing donor engagement to further the mission and goals of the Division of Advancement.
The Associate Director, Stewardship oversees the creation and coordination of acknowledgement letters, memorial and honor gift notifications, and drafting and sending additional leadership communications. The position works collaboratively with the Office of the Provost and colleges, schools, and units to update and account for endowed position holders, distinguished and university professors.
Reporting to the Director, Stewardship and Donor Relations, the Associate Director will provide valuable support for scholarship utilization, tracking and reporting, development of financial and impact reports, and campus-wide stewardship coordination. The position serves as the lead on NOSS approvals (Notice of Student Support) and the NOSS process while also contributing to the planning and execution of donor recognition within the University’s giving societies. The Associate Director oversees Advancement’s stewardship matrix and ensures it is regularly updated to reflect changes and additions in the stewardship and donor relations program.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:

Minimum Qualifications:

  • Bachelor’s degree from an accredited institution of higher education

  • At least two years of full-time professional experience writing and editing external communication

  • At least one year of experience reviewing and synthesizing donor or gift data across databases or reporting systems

  • At least two years using a constituent relationship management (CRM) or fundraising database

  • At least one year of experience managing projects with multiple stakeholders, deadlines, and deliverables, including tracking work through completion

Preferred Qualifications:

  • Advanced degree in English, Communications, or related field from an accredited institution

  • At least three years of full-time professional experience writing and editing external communication

  • Experience using Canva, Adobe Creative Suite, and/or digital content platforms

  • Experience in a higher education setting

  • Graduate of the University of Arkansas - Fayetteville

Knowledge, Skills & Abilities:

  • Knowledge of University policies, guidelines, and processes

  • Skill in exceptional written, verbal, and interpersonal communications

  • Skill in relationship building, networking, and partnering

  • Skill in project management

  • Skill in etiquette, awareness of self and others, and working for the success of the team

  • Ability to prioritize and organize efficiently while managing multiple projects

  • Ability to maintain a high-quality work output that meets critical deadlines and delivers a high level of customer service

  • Ability to collaborate while demonstrating resourcefulness and proactive problem-solving

  • Ability to exemplify trustworthiness showing strong personal integrity, work ethic, confidentiality, and discretion

  • Ability to be a quick study, and facilitator and perform in a fast-paced environment

  • Ability to be punctual and dependable


Additional Information:


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status


Recruitment Contact Information:

Crystal Ellis, Strategic Talent Acquisition Specialist, [email protected]


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Special Instructions to Applicants:


Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.


Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes

Skills Required

  • Bachelor's degree from an accredited institution of higher education
  • At least two years of full-time professional experience writing and editing external communication
  • At least one year of experience reviewing and synthesizing donor or gift data across databases or reporting systems
  • At least two years using a constituent relationship management (CRM) or fundraising database
  • At least one year of experience managing projects with multiple stakeholders, deadlines, and deliverables
  • Advanced degree in English, Communications, or related field
  • At least three years of full-time professional experience writing and editing external communication
  • Experience using Canva, Adobe Creative Suite, and/or digital content platforms
  • Experience in a higher education setting
  • Graduate of the University of Arkansas - Fayetteville
  • Skill in exceptional written, verbal, and interpersonal communications
  • Skill in relationship building, networking, and partnering
  • Skill in project management and ability to prioritize multiple projects
  • Ability to maintain confidentiality, discretion, and high-quality output meeting deadlines
  • Ability to collaborate, be resourceful, and perform in a fast-paced environment
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The Company
27,000 Employees
Year Founded: 1871

What We Do

The University of Arkansas System is a public higher-education system serving Arkansas through multiple campuses, a medical school, law schools, community colleges, and statewide research and extension units. It provides academic programs, professional training, agricultural and scientific research, and public-service outreach to support workforce development and community needs. The system coordinates educational resources, advances research, and expands access to learning and healthcare across the state.

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