Associate Director, Software Engineering

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Bellevue, WA
Hybrid
Internship
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role

Our Team

Chewy’s Pet Health is on a mission to build innovative solutions for our customers and our partner vets. We build data driven solutions to bring veterinarians and pet parents together on a single platform. For veterinarians, we bring best-in-class practice management software, Rhapsody, with industry leading veterinary vocabulary, mobile workflow, and scalability for corporate groups of all sizes, as well as best in class analytics solutions to unlock full potential of the practice. For pet parents, we bring a best-in-class mobile app, Boop, a membership- based experience to deeply engage with their veterinarians. Through Boop, pet parents have seamless access to book appointments, manage their pets' medical records, sign-up for wellness/insurance programs, and ultimately build a rich, long-term relationship with their veterinarians.

Chewey's Pet Health is an industry first by combining pet parents and veterinarians into a single platform, serving the entire industry with best-in-class software. Engineering plays a critical role in defining and executing our platform roadmap. We take time to understand the “why” before we start shaping up the “how.” We celebrate engineering successes and promote a blameless and continuous learning and improvement engineering culture. We set the bar high for delivering production-ready code by adopting CI/CD and DevOps engineering best practices.

Our engineers are encouraged to contribute ideas and code to our own platform and to other partner teams. Join our growing team and help us transform the pet industry!

Your role

As an Associate Director, Software Engineering on the Pet Health team located in Bellevue, WA, you will lead a team of high performing engineers building products and services for Chewey's Pet Health initiatives. This is a high-profile position that will have exposure across the entire business, influencing the vision and implementation of architecture, design and features for this new and growing line of business. As the leader of a dynamic team, this role offers a tremendous opportunity for professional growth in the leading online pet retailer in the US.

Responsibilities

  • Manage and lead a team of software and quality engineers responsible for building Chewy's new Pet Health initiatives
  • Provide strong technical leadership, build autonomous teams & deliver a significant product roadmap
  • Mentor career development and professional growth of our high-caliber engineers and managers
  • Operate as a Strategic manager with strong operational, project management and technical architecture skills
  • Drive technical decisions and partner with your business and product counterparts to balance delivery of forward-looking roadmap initiatives with the existing backlog of iterative improvements, in partnership with multiple teams within the organization
  • Foster, maintain, and improve upon a culture of operational excellence with consistent, repeatable processes and standards
  • Establish strong working relationships at all organizational levels and across functional teams
  • Collaborate with others in engineering leadership to drive best practices in software design, development, testing, and deployment

Minimum Qualifications

  • 10+ years of proven Software Engineering experience delivering commercial and mission-critical software
  • 7+ years of experience as Engineering Manager leading Engineers and other Managers
  • 5+ years of experience as a software engineer or architect
  • Experience with designing, building and deploying scalable, highly available systems
  • Experience with Java and related frameworks like Spring Boot for RESTful/GraphQL APIs and microservices
  • Experience with developing CI/CD pipelines using tools such as Docker containers and Jenkins, and Cloud Technologies, preferably AWS or similar cloud providers
  • Proven delivery experience with Agile/Scrum delivery
  • Bachelor's degree (Computer Science or similar technical field of study preferred), or equivalent work experience

Preferred

  • Experience in Kubernetes and Helm Charts
  • Experience in frontend web technologies and frameworks such as
  • Experience working with React and Spring Boot
  • Experience in e-commerce or Healthcare


Compensation & Benefits:

Our salary range for a AD, Software Engineering position is $156,000.00 - $255,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.

 

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

 

Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.


Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What the Team is Saying

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The Company
HQ: Boston, MA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.

We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.

At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.

Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.

We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.

We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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