We are seeking an experienced Own end-to-end Salesforce delivery, client relationships, internal stakeholder management, and P&L for assigned Salesforce programs/accounts, while providing techno-functional leadership across Salesforce transformation, implementation, enhancement, and managed services.”
· Who You Are:Own P&L and financial performance for assigned Salesforce programs/accounts.
Manage revenue, gross margin, project profitability, utilization, billing, and delivery costs.
Track project financials, forecasts, budgets, resource costs, and commercial risks.
Partner with Sales/Account Management teams on renewals, expansion opportunities, proposals, and change requests.
Identify opportunities for account growth, additional services, automation, and delivery efficiency.
Own financial forecasting and provide monthly/quarterly business reviews to leadership.
· What You'll Do:
Serve as the primary client-facing delivery leader for Salesforce programs.
Build relationships with CIO/CTO/CXO-level stakeholders, business leaders, product owners, and Salesforce leadership.
Lead client governance meetings, steering committees, QBRs, service reviews, and executive presentations.
Understand client business priorities and translate them into Salesforce delivery roadmaps.
Own client escalations, expectations, satisfaction, and delivery commitments.
Identify opportunities for account growth and long-term partnership.
Partner with Sales, Account Management, Finance, HR, Talent Acquisition, Architecture, Delivery, and Technology leadership.
Drive alignment between business objectives, delivery capacity, financial targets, and technical strategy.
Own internal governance and communicate project/account performance to senior leadership.
Manage resource planning, hiring requirements, utilization, succession planning, and team development.
Coordinate architects, developers, BAs, QA, Salesforce administrators, and offshore/onshore delivery teams.
About Riveron:
At Riveron, we partner with clients—from global multinationals to high-growth private entities—to solve complex finance challenges, guided by our DELTA values: Drive, Excellence, Leadership, Teamwork, and Accountability. Our entrepreneurial culture thrives on collaboration, diverse perspectives, and delivering exceptional outcomes. We are committed to fostering growth, both for our clients and our people, through mentorship, integrity, and a client-centric approach. This inclusive environment offers flexibility, progressive benefits, and meaningful opportunities for impactful work that supports well-being in and out of the office.
Want to stay connected with Riveron? Join our Talent Community to learn more about our growing firm and be considered for future opportunities.
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Riveron Consulting is an Equal Opportunity Employer and believes that we are stronger together through our diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
Full time roles are eligible for a full range of benefits including medical, dental, and vision insurance, 401(k) with company match, and PTO. A complete description of all available benefits can be found at Riveron's Benefits page at https://riveron.com/riveron-life/. Contract roles are not eligible for benefits.
Fraud AlertPlease beware of fraudulent schemes or impersonations when going through the job application process. A Riveron employee will never recruit via text or extend unsolicited employment offers. Additionally, a Riveron employee will never ask you to exchange money or purchase anything as part of the recruiting process.
Artificial intelligence (AI) tools are used to support the hiring process in screening, assessing, and/or selecting applicants for this position. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Skills Required
- 10+ years of experience in IT
- 5+ years of experience in Salesforce service delivery, application management, or account leadership
- 5+ years leading enterprise-level Salesforce engagements and managed services programs
- Strong hands-on understanding of Salesforce, including Sales Cloud, Service Cloud, Salesforce CPQ, Experience Cloud, and related products
- Experience managing Salesforce support, enhancements, releases, and platform governance
- Understanding of Salesforce architecture, integrations, security model, and data management
- Expertise in SLA/KPI management, incident management, problem management, change management, and release governance
- Experience leading global teams of administrators, developers, business analysts, architects, and QA resources
- Knowledge of Agile delivery methodologies and Salesforce release management
- Strong communication, presentation, stakeholder management, and executive reporting skills
- Familiarity with ITIL frameworks and service management best practices
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Salesforce Administrator Certification
- Salesforce Advanced Administrator Certification
- Salesforce Service Cloud Consultant Certification
- Salesforce Sales Cloud Consultant Certification
- Salesforce CPQ Specialist Certification
- ITIL Foundation or Advanced Certification
- Experience supporting large-scale Salesforce environments with global user bases
- Experience in Energy, Utilities, Renewable Energy, Manufacturing, or Industrial domains
- Experience managing Salesforce implementation, AMS, and transformation programs
Riveron Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Riveron and has not been reviewed or approved by Riveron.
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Healthcare Strength — Medical, dental, and vision coverage are paired with an HSA match, unlimited mental-health services, an EAP, and optional supplemental protections. Feedback suggests this breadth is strong for a mid-sized consulting firm.
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Parental & Family Support — Fully paid maternity leave (12–14 weeks) and up to 6 weeks fully paid primary‑caregiver leave are offered alongside fertility, surrogacy, and adoption benefits. Additional supports like pet insurance and unlimited outpatient therapy visits reinforce family care.
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Flexible Benefits — Flexible paid vacation and sick leave, 10 paid holidays, and a hybrid “design your own day” model indicate meaningful flexibility in when and where work happens. Commuter benefits and gym discounts further expand choice in how benefits are used.
Riveron Insights
What We Do
Riveron is a business advisory firm specializing in accounting, finance, technology, and operations. We partner with our clients to elevate performance and expand possibilities across the transaction and business lifecycle. Our thoughtfully integrated, multi-disciplinary teams bring deep functional expertise, first-hand industry knowledge, and experience-based creativity and perspective to generate tailored solutions to address any challenge. Founded in 2006, Riveron is headquartered in Dallas, Texas and has offices across the country.
