Associate Director, Sales Training

Posted 21 Days Ago
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Hiring Remotely in New York, NY, USA
Remote or Hybrid
110K-160K Annually
Senior level
Consumer Web • Other
The Role
Lead strategy and execution of sales training programs across the employee lifecycle. Manage a team of trainers, design scalable onboarding/upskilling frameworks, measure training effectiveness with data, integrate AI-driven coaching, and align programs with sales and recruiting goals to accelerate rep proficiency and manager coaching.
Summary Generated by Built In

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

  • Homeowners have turned to Angi for more than 300 million projects
  • 1,000+ home service tasks covered
  • 2,800 employees worldwide

Why join Angi:

Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. 

For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.

About the role

The Associate Director, Sales Training leads the strategy and execution of learning programs for sales representatives and sales managers. This leader owns the end-to-end enablement experience—from new hire onboarding to advanced continuing education—ensuring that training delivery is effective, data-driven, and operationally aligned with financial and performance goals.

As a key leader in the Operations Performance Enablement function, you will bridge the gap between high-level strategy and field execution. You will lead a team of trainers to accelerate rep speed-to-proficiency and foster a culture of continuous improvement through AI-driven coaching and performance insights.

What you’ll do

Strategic Enablement & Partnership

  • Sales & Recruiting Alignment: Act as a strategic partner to Sales and Recruiting leadership to align training capacity with hiring pipelines and business growth.
  • Program Architecture: Design and lead a scalable delivery framework that covers the entire employee lifecycle, from initial onboarding to leadership development.
  • Manager Empowerment: Drive specialized enablement programs for sales managers, focusing on coaching effectiveness and the adoption of AI-driven performance tools.

Operational Excellence & Program Governance

  • Delivery Standards: Establish and evolve SOPs for sales training, ensuring consistency across all programs including onboarding, upskilling, and certifications.
  • Resource & Capacity Management: Oversee trainer capacity planning and the logistical execution of complex programs, ensuring seamless transitions for new hires and promoted staff.
  • Content Lifecycle Management: Partner with Learning Design to ensure training content remains up to date, reflecting real-time business changes and performance trends.

Data-Driven Performance & Innovation

  • Effectiveness & Impact: Monitor and measure training effectiveness, utilizing data-driven recommendations to pivot strategies based on sales performance trends.
  • Continuous Improvement: Identify and pilot new delivery models and technologies to improve learner engagement, retention, and efficiency.
  • AI Integration: Leverage AI insights to enhance coaching quality and provide prescriptive feedback to the sales organization.

Team Leadership & Talent Development

  • People Management: Lead and mentor a team of New Hire and Continuing Education Managers, fostering a culture of ownership and high performance.
  • Professional Growth: Direct the professional development of the broader training team, ensuring high standards for facilitation, coaching, and HR oversight.
  • Succession Planning: Contribute to broader talent planning strategies to build a robust pipeline of enablement professionals.

Who you are

  • Bachelor’s degree required.
  • 6+ years of progressive experience in sales training or enablement, including proven experience leading managers or teams, with a track record of designing, executing, and scaling sales programs.
  • Strong data and analytics capabilities, including experience with dashboarding and reporting tools, to measure program effectiveness and guide decisions.
  • Expertise with Learning Management Systems to manage training delivery, learner progress, and compliance tracking.
  • Proficiency with content authoring and training development tools to create engaging, scalable learning experiences.
  • Highly resourceful and solutions-oriented, taking end-to-end ownership to deliver results while balancing strategy and execution, continuously improving processes, and adapting quickly in fast-paced, evolving environments.
  • Excellent communication, coaching, and program management skills essential for driving results and team development.

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

Compensation & Benefits

  • The salary band for this position ranges from $110,000 - $160,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
  • This position will be eligible for a competitive year end performance bonus & equity package. 
  • Full medical, dental, vision package to fit your needs 
  • Flexible vacation policy; work hard and take time when you need it 
  • Pet discount plans & retirement plan with company match (401K) 
  • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world 

#LI-Remote

Top Skills

Ai-Driven Coaching
Content Authoring And Training Development Tools
Dashboarding And Reporting Tools
Learning Management Systems
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The Company
HQ: Denver, CO
4,900 Employees
Year Founded: 1999

What We Do

Angi® is transforming the home services industry, creating an environment for homeowners, service professionals and employees to feel right at “home.” For most home maintenance needs, our platform makes it easier than ever to find a qualified service professional for indoor and outdoor jobs, home renovations (or anything in between!). We are on a mission to become the home for everything home by helping small businesses thrive and providing solutions to financing and booking home jobs with just a few clicks. Over the last 25 years we have opened our doors to a network of over 200K service professionals and helped over 150 million homeowners love where they live. We believe home is the most important place on earth and are embarking on a journey to redefine how people care for their homes. Angi is an amazing place to build your dream career, join us—we cannot wait to welcome you home!

Why Work With Us

The Sales Team at Angi is built with individuals that have the ability to forge ahead but our superpower lies in our ability to unite as a team. If one person fails, the team fails. With every success, the team celebrates. It is this camaraderie that makes Angi unique.

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