Job Description
General Summary:
The Associate Director, Sales Planning & Incentive Compensation serves as the Lead for Incentive Compensation, the Global Healthcare Entity Master (GHEM), CRM (Salesforce), Data Management and Quality, Ad Hoc and Recurrent Analytics, and Field Performance Measurement and Reporting.
Key Duties and Responsibilities:
- Develops and maintains IC plan business rules
- Develops IC plan summary and communication materials
- Trains field forces on IC plan elements
- Develops quarterly sub-national goals
- Runs reports and calculates payouts
- Develops and administers sales contests
- Acts as an advisor and coach for and collaborates with the governance team(s)
- Maintains data governance standards, policies, and procedures
- Monitors data quality scorecards
- Manages data services vendors
- Trains internal teams on processes and procedures, including the CRM application
- Collaborates with Global Information Systems (GIS) team regarding implementation of fixes and enhancements
- Partners with Sales and Marketing teams to manage and administer content update requests
- Manages HCP-to-Center affiliations and CF center master data attributes
- Create reports and dashboards
- Manages the mobile analytics application
- Manages the commercial data warehouse (CDW) - vendor communication, business rules and data sources
- Manages data aggregation vendor – communication, business rules, and data sources
- Manages patient transaction master data file
- Monitors data supplier quality - accuracy, timeliness and completeness
- Reviews data quality scorecards in collaboration with Trade team partners
- Coordinates sourcing of commercial data - enforces "single version of truth"
- Partners with Forecasting & Analytics team to deliver weekly performance content to commercial leadership team
- Responds to ad hoc data inquiries from internal stakeholders
- Manages mobile iPad sales performance application
- Coordinates delivery of reports to Sales and Marketing teams
- Responds to field inquiries and investigations
- Trains field forces on reports and business acumen regarding analytics
- Creates HCP and CF Center segmentation
- Develops territory call plans
- Ensures data accuracy and completeness
- Maintains data governance standards, policies, and procedures
Knowledge and Skills:
- Experience with data vendors, external customers, and field teams
- Significant experience with incentive compensation models
- Extensive knowledge of master data management (MDM) processes
- Strong familiarity with CRM, especially Salesforce
- Significant experience with query tools (MicroStrategy, Tableau, Excel) against a database to analyze data quality and content
- Extensive knowledge of data warehouse architecture, data modeling, and data integration techniques
- Experience with data vendors, external customers, and field teams
- Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint and Microsoft Project)
- Strong analytical, problem solving, and communication skills including ability to communicate effectively across all levels of the organization
Education and Experience:
- Bachelor's Degree required
- Typically requires 6-8 years of direct experience with pharmaceutical data; sourcing, integration, analysis, and reporting
Flex Designation:
Hybrid-Eligible Or On-Site Eligible
Flex Eligibility Status:
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
Company Information
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
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What We Do
Vertex is a global biotechnology company that invests in scientific innovation to create transformative medicines for people with serious and life-threatening diseases. We discovered and developed the first medicines to treat the underlying cause of cystic fibrosis (CF), a rare, life-threatening genetic disease. In addition to clinical development programs in CF, Vertex has more than a dozen ongoing research programs focused on the underlying mechanisms of other serious diseases. Founded in 1989 in Cambridge, Massachusetts, our corporate headquarters is now located in Boston’s Innovation District, and our international headquarters is in London, United Kingdom. We currently employ approximately 3,500 people in the United States, Europe, Canada, Australia and Latin America with nearly two-thirds of our staff dedicated to research and development. Vertex is consistently recognized as one of the industry’s top places to work by Science Magazine, The Boston Globe, Boston Business Journal and the San Diego Business Journal. Our research and medicines have also received esteemed recognitions, including the Robert J. Beall Therapeutics Development Award, the French Prix Galien and the British Pharmacological Society awards.
