Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This role is ideal for a visionary leader who thrives at the intersection of analytics, strategy, and execution.
Role Description
Develop and lead the company’s revenue intelligence strategy across the newly combined ITAM and FinOps organizations
Build and manage a high-performing team of developers, analysts, and data scientists
Design and implement dashboards to provide Sales and Sales leadership with customer insights and revenue performance tracking
Partner with SHI’s IT and data teams to ensure data accuracy across platforms (CRM, ERP, etc.)
Contribute as a key stakeholder in the GTM process, providing customer propensity data, tracking GTM efficacy and providing insights to drive continually improving GTM initiatives
Analyze customer behavior, churn, and lifetime value to inform retention strategies
Present insights and recommendations to executive leadership
Behaviors and Competencies
Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.
Business Acumen: Can provide strategic guidance and insights to drive overall business success.
Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.
Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.
Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.
Innovation: Can proactively lead organizational adaptability, inspire creativity, and foster a culture of continuous improvement.
Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.
Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.
Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.
Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.
Skill Level Requirements
Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Expert
Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied. - Expert
Ability to identify and mitigate risks, aligning with the responsibility of safeguarding the organization’s operations and reputation. - Expert
Proficiency in building and maintaining relationships with internal and external stakeholders to drive strategic initiatives and organizational success. - Expert
Skilled in strategic planning and implementation. - Expert
Skilled in providing guidance and mentorship to teams to enhance their performance and support their professional development. - Expert
Other Requirements
Bachelor’s degree in Business, Economics, Data Science, or related field
8+ years of experience in revenue operations, business intelligence, or data strategy
Proven leadership experience in a high-growth B2B environment, preferably in IT or SaaS
Expertise in CRM systems (e.g., Salesforce), BI tools (e.g., Tableau, Power BI), and Data platforms (e.g., Databricks)
Strong understanding of GTM strategy, funnel metrics, and customer segmentation
Exceptional communication and stakeholder management skills
Ability to travel to SHI, Partner, and Customer Events
Ability to travel 25%
The estimated annual pay range for this position is $170,000 - $230,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
