Associate Director, Project Management (IRT Exp Essential)

Job Overview - Associate Director -Project Management (Interactive Response Technology)
Manage staff in accordance with organization’s policies and applicable regulations. Direct, supervise and manage project(s) and/or multi-project programs ensuring the quality of deliverables on time and within budget. Ensure that all project work is completed in accordance with SOPs, policies and practices.
Essential Functions
• Manage the scope of work, objectives, timelines, quality of deliverables, and other project management activities for the project(s) and/or multi-project program(s).
• Serve as primary project/escalation contact with internal and external customers to ensure appropriate communication channels are maintained and reporting schedules adhered to.
• Develop project plans for all phases of the project and associated deliverables. .
• Review the project budget and scope of work, including management of project budget(s) to meet financial and company goals, proactively ensuring adherence to change control processes.
• Supervise maintenance of project management information and data tracking systems.
• Direct project activities for Project Manager(s) regarding their project-oriented tasks to ensure that project milestones are met.
• Evaluate impact of risks, develop and implement quality and risk management plans for minimizing impact on project objectives and deliverables.
• Continually review and ensure adequate internal and external resources are available to meet project deliverables and milestones.
• Develop and implement continuous improvement processes for assigned projects.
• Participate in RFP development and sales/proposal presentations; evaluate feasibility of potential programs and impact on company operations and goals.
• Provide technical expertise and project management experience to Project Manager(s) and training efforts.
• Serve as a project management liaison with other groups within IQVIA.
• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Qualifications - Our Ideal Candidate Will Have
• Bachelor's Degree Req Or
• Equivalent combination of education, training and experience Req
• 10 years related experience including 6 years IRT project management experience Req
• Excellent communication and interpersonal skills
• Good problem solving skills
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics
• Strong influencing and negotiation skills
• Good team leadership skills
• Excellent customer service skills
• Sound judgment and decision making skills
• Strong software and computer skills, including MS Office applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients