Associate Director, Program Management

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Boston, MA
Hybrid
AdTech • Agency • Digital Media • Information Technology • Marketing Tech
We merge storytelling through technology to promote health, wellness, and happiness in the world.
The Role

Merge Storytelling and Technology

MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.

Promote Health, Wealth & Happiness

We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.

As our Associate Director, Program Management - Pharma, you will...

Play a pivotal role in leading and elevating our project management capabilities. You will be responsible for overseeing the successful delivery of projects and ensuring adherence to quality standards, timelines, and budgetary constraints. In this strategic leadership position, you will serve as the anchor of project coordination, driving excellence across various engagement types, including research, strategy, design, and development

Be Accountable and Responsible

  • Lead and direct a multifaceted team, instilling organization and structure in the delivery approach, planning, and meeting execution
  • Drive the establishment of project estimates, scopes, timelines, and resourcing strategies
  • Identify and manage project risks, issues, and needs, collaborating with cross-disciplinary team members promptly
  • Collaborate with Client Services to proactively monitor and manage project scope, escalating risks and concerns for proactive mitigation
  • Coordinate team resources and task assignments based on deliverables and project plans
  • Assist with contingency planning, problem resolution, and recommend solutions to maintain schedules, budgets, and quality deliverables
  • Present project parameters and checkpoints, ensuring timely delivery of high-quality outputs
  • Coordinate legal reviews based on Client process
  • Deliver detailed progress reports, financials, and forecasts on assigned projects
  • Track changes in scope and actual hours against project plans, making adjustments to ensure projects are delivered on time and within budget
  • Keep the Department Director informed of progress and raise concerns promptly
  • Plan and facilitate effective meetings, project estimation, and planning
  • Collaborate with key discipline leads for input, managing personalities and conflicts effectively
  • Confront issues openly and expediently, enforcing agency processes within the team
  • Share lessons learned and best practices across departments
  • Identify areas for internal improvement and develop implementation plans
  • Seek internal efficiencies to enhance client satisfaction and deepen relationships

These are the qualifications we’re looking for

  • 7-8 years of project management experience in integrated marketing, preferably from an advertising agency setting
  • 3-4 years of Pharma / Life Sci experience
  • Bachelor’s degree preferred, or equivalent work experience
  • Experience using both Waterfall and Agile methodologies
  • Understanding of project management best practices
  • Excellent communication skills (oral and written)

#LI-NT1

#LI-HYBRID

We offer the following: Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus other benefits and perks.

And here’s how we live our values at MERGE

  • Ability. Mastering our craft
  • Agility. Delivering with a growth mindset
  • Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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The Company
HQ: Chicago, IL
772 Employees
Year Founded: 2018

What We Do

We merge storytelling through technology to build data-driven omnichannel ecosystems that get smarter over time. With deep expertise in health and consumer verticals, our talented team crafts innovative strategies and delivers services spanning creative, PR, performance marketing, and digital platform development. By uniting diverse perspectives and cutting-edge solutions, we empower clients to create impactful narratives that connect across every channel.

Why Work With Us

We create a superior work experience where diverse talents with ability, agility, and humility can grow and do the best work of their careers. We strive to be masters of our craft. We act with speed and flexibility to deliver in the digital world. We work with humility for a more enjoyable and collaborative experience for employees and clients.

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