Our Opportunity
Chewy is hiring an Associate Director, Product Management - Pricing Data Science & AI, to help shape and scale advanced pricing capabilities across Chewy. This is an individual contributor role reporting to the Director of Pricing.
The Pricing team sits within Chewy's Retail organization and is responsible for building pricing capabilities that help deliver competitive value for customers while supporting sustainable business growth. In this role, you will own the product roadmap for Pricing Data Science, Machine Learning, and AI-enabled pricing capabilities, partnering closely with Data Science, Data Engineering, Analytics, Product/Technology, Merchandising, and Pricing teams to translate complex pricing and business opportunities into scalable products, decision-support tools, and operating mechanisms.
Success in this role will be measured by the candidate's ability to deliver a clear, prioritized roadmap; improve adoption of pricing tools and insights; accelerate decision-making for business partners; and help scale pricing capabilities that improve customer, operational, and financial outcomes. While deep subject matter expertise in every pricing, ML, or AI domain is not required, the ability to partner effectively with research scientists, data scientists, ML engineers, and business stakeholders is critical.
The ideal candidate is a strong product leader with a customer-first mindset, deep analytical judgment, technical fluency, and the ability to simplify complex pricing, ML, and AI concepts for both business and technical audiences.
What You'll Do
- Own and evolve the Pricing Data Science and AI product roadmap, including annual and quarterly planning, prioritization, and roadmap reviews.
- Translate pricing strategy, customer needs, and business opportunities into clear product requirements, success measures, milestones, and delivery plans.
- Partner with Data Science, ML and Data Engineering, Analytics, Product/Technology, Merchandising, and Pricing teams to develop and scale pricing capabilities.
- Lead product planning for capabilities such as pricing optimization, competitive matching, price elasticity forecasting, decision support, and GenAI-enabled workflows.
- Drive adoption of AI-enabled pricing tools, automated insights, self-service analytics, and leadership-ready business narratives.
- Define prioritization frameworks that balance customer impact, business value, technical feasibility, operational complexity, and stakeholder needs.
- Develop clear roadmap updates and product narratives for MBRs, roadmap reviews, OP1 planning, and leadership forums with established success metrics and feedback loops.
- Create or guide enablement materials, documentation, and training plans to help teams use pricing tools, data science outputs, and AI-enabled workflows effectively.
What You'll Need
- 6+ years of experience in product management, technical product management, or product-adjacent roles working with analytical, data-driven, technical, retail, e-commerce, pricing, or business operations teams.
- 3+ years of experience partnering with data science, machine learning, AI, analytics, pricing, or technically complex data product teams.
- Experience owning or leading product roadmaps for complex, cross-functional products, platforms, tools, or capabilities.
- Strong business acumen with the ability to connect pricing, customer experience, profitability, operational execution, and technical feasibility.
- Ability to translate ambiguous business problems into clear product requirements, prioritization decisions, delivery plans, and measurable outcomes.
- Excellent communication and stakeholder management skills, including the ability to simplify complex technical concepts and influence across business and technical teams.
Preferred Qualifications
- Experience with pricing, revenue management, competitive intelligence, promotion, demand elasticity, or optimization products.
- Experience with GenAI, LLMs, AI agents, knowledge management tools, or AI-enabled analytics workflows.
- Experience with experimentation, A/B testing, causal inference, measurement design, or model evaluation.
- Experience with SQL, Python, Tableau, AWS, Spark, Hadoop, or similar analytics/data tools.
- MBA, Master's degree, advanced degree, or equivalent experience in Business, Computer Science, Data Science, Statistics, Economics, Engineering, Mathematics, or a related field.
The base salary range for this role is $166,000 - $265,000.00.
- The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.
We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Skills Required
- 6+ years of experience in product management
- 3+ years of experience partnering with data science or analytics teams
- Experience owning product roadmaps for cross-functional products
- Strong business acumen
- Excellent communication and stakeholder management skills
- Experience with SQL, Python, Tableau, or similar analytics tools
- MBA or advanced degree in a related field
What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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