Our Opportunity:
Chewy is growing! We are looking for an Associate Director of Product Management to join the Content Platform team in either our Seattle, Minneapolis, Boston, or Fort Lauderdale office. This product leader will be responsible for the end-to-end product vision and strategy for Chewy’s Customer Segmentation and Content Competition platforms. In this high-impact role, you will be responsible for defining a vision and initiatives to help pet parents get the information they need to make the best purchasing decisions for their pets. You will partner with engineering, design, data science, and analytics, and other product and business leaders across Chewy to build customer-focused experiences and drive the growth of our business. We are looking for a product leader with a strong sense of ownership and experience delivering impactful customer experiences. Does this sound like you? If so, we would love to hear from you!
What You’ll Do:
- Use your customer-first approach to guide the development and delivery of best-in-class customer experiences
- Define and analyze measures of success (critical metrics) for new features and enhancements; transform these customer and business insights into clear requirements for product enhancements and new features.
- Develop and maintain a roadmap and prioritized product backlog ensuring product vision aligns with both customer and business goals
- Create objectives and define cadences to track performance of your product(s) and measure impact of product enhancements; communicate impact clearly across the organization and use to drive prioritization
- Collaborate with engineering, design, data science, and analytics resources to deliver features with strong customer and business value
What You’ll Need:
- 8+ years of product management experience
- Bachelor's degree or equivalent experience
- Excellent analytical abilities with demonstrated experience turning data into actionable insights.
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end-to-end product delivery
- Experience chipping in to engineering discussions about technology decisions and strategy related to a product
- Ability to analyze, communicate and present metrics effectively to support recommendations.
- Ability to think creatively, complete a roadmap, build consensus and momentum
- Strong writing and verbal communication at the executive level
Bonus:
- Background/experience with ML and data science
- Experience in eCommerce
- Strong communication skills
- Fluency in SQL and/or Tableau
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
