Associate Director of Product, Global Supplier Technology

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Boston, MA, USA
In-Office
Retail
The Role

Who We Are
Wayfair is seeking a strategic and customer-obsessed Product Leader to join our Global Supplier Technology (GST) team. In this high-impact role, you will help shape the future of our supplier-facing technology platforms, including the evolution of our Partner Home experience. You’ll drive product innovation that improves the way suppliers of all sizes and regions engage with Wayfair—from onboarding and catalog management to performance insights and operational tools. This role requires strong leadership, cross-functional influence, and a passion for building scalable, global-first solutions.

What You'll Do

  • Lead the product strategy and execution for supplier-facing tools, focusing on platform scalability, workflow efficiency, and supplier self-service enablement.

  • Oversee a team of product managers and designers, fostering growth through mentorship, coaching, and continuous development.

  • Partner with engineering, design, supply chain, commercial, merchandising, and support teams to build aligned, outcome-driven roadmaps.

  • Conduct supplier research and competitive benchmarking to identify pain points, surface opportunities, and inform long-term vision.

  • Own key product metrics and KPIs to measure performance, track adoption, and prioritize areas for optimization.

  • Drive clear, concise communication of product strategy and progress to stakeholders and senior leadership.

  • Champion a supplier-first mindset, ensuring technology solutions reflect real-world user needs and business value.

  • Balance short-term delivery with long-term innovation, using both data and intuition to guide product decisions.

  • Maintain a strong understanding of platform architecture and integration touchpoints, particularly for API-first and multi-region environments.

What You'll Need

  • 8+ years in product management, including leadership experience in platform or enterprise tools.

  • Demonstrated success in managing and growing design or UX-focused functions.

  • Excellent communication skills with the ability to influence technical and executive audiences alike.

  • Strong analytical thinking and decision-making in ambiguous or fast-paced environments.

  • Experience with front-end technologies (e.g., React, native apps) and platform development.

  • Proven track record of building scalable B2B or supplier-facing products, ideally with global reach and localization requirements.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

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The Company
HQ: Boston, MA
13,473 Employees
Year Founded: 2002

What We Do

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

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